Macys vs Rosewe: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Macys and Rosewe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Macys

2.1

Rosewe

1.5

Macys

Rosewe

Macys and Rosewe Overview

Total reviews

1320

1689

Company responses

Issues resolved

Rosewe was first mentioned on PissedConsumer on Sep 23, 2014 and since then this brand received 1689 reviews. It is 369 reviews more than Macys received since Dec 17, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Macys customer support team than with Rosewe customer service.

Macys and Rosewe Consumer Ratings

Rank

61 out of 614 in Supermarkets and Malls category

547 out of 2463 in Footwear and Clothing category

Customer service

57 in category

408 in category

Website

50 in category

489 in category

Staff

47 in category

405 in category

Macys and Rosewe Rating Details

Customer service

1.5 (321 reviews)

1.1 (696 reviews)

Reviewer's quote

We purchased 2 couch's and 1 love seat from Macy's along with the worry no more plan and delivery on Sept 29, 2019. The furniture was delivered on Oct 18, 2019 and at the time of delivery there was damage to every item that we purchased. The couch's had wavy denting/ bumps along the top perimeter/...

Raymond F

Fake customer service spouting empty platitudes about being in contact with shipping company and order will be on the way - and then nothing happens - and their next reply is a paste of same response! Also had my credit card skimmed for hundreds of dollars after just one purchase with this company....

Bliss V

Website

2.2 (265 reviews)

1.8 (650 reviews)

Reviewer's quote

So I put in the email, the website tries to send a code to my phone to validate my identity, pretty standard stuff, but then it would just stop right there - it says "processing" for a couple minutes then goes to Macy's homepage. That's it. I've tried it on different days and with three different...

Ash S

Ordered three items, appalling condition, cheap, nasty. Paid for speedy delivery, took two weeks and still waiting on items.Want to return them but can't even get on their website!

Samantha G

Staff

1.8 (244 reviews)

1.1 (487 reviews)

Reviewer's quote

...The staff was very nice and attentive, they take the time to explain you the virtues of the product. They have affordable prices as well. I'm really looking forward to see the Christmas decorations this year *__*..

Bea B

The lining was torn and i have communicated with roswe staff multpie times and ive tried to upload a picture 6 times byt your site has to many restriction. Send me an adress so i can send you your damaged dress back and i want my money refunded. This is to complicated dealing with your support ...

PissedConsumer886746

Macys and Rosewe Pros and Cons

Pros

Product
Sale prices
Selection

Very disatisfied
Prices
What the dress looked like

Cons

Poor customer service
Billing and customer service
Poorly trained employee

Poor customer service
Very poor service
Cannot return

Macys and Rosewe Most Positive Reviews

Top rated reviews

I went to Macy's to purchase and enter the izod Honda contest. After the purchase no one knew anything about the...

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

Macys and Rosewe Most Critical Reviews

Lowest rated reviews

"Hello,
I used to love shopping @ Macys.com until recently I had to return some items by mail and got a huge problem wit...

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

Macys and Rosewe Latest Reviews

Recent published reviews

2.3

I placed on online order. The company did not send what I ordered. The sales lady refused to accept that they sent me...

Read all 1320 reviews

I order a dress from you guys my Order number is RR1911271942484947 my order was ordered November 272019 I asked for it...

Read all 1689 reviews

Macys and Rosewe Products and Services

Most reviewed product and services

Macys Account (110 reviews)
Macys Credit Card (97 reviews)
Macys Customer Care (76 reviews)

Rosewe Dress (271 reviews)
Rosewe Shipping Service (266 reviews)
Rosewe Clothing (157 reviews)

How would you compare Macys vs Rosewe?

Customer service

Product or Service Quality

I have something else to compare

I have read and agree to the Pissed Consumer Terms of Service

Share your opinion

Anonymous Anonymous Sep 19 #1750063

Customer service
Rosewe is “Trashy” and Macys is Classy; other than that, there is no comparison.
Product or Service Quality
Macys is a top department store that pride themselves on selling too, quality, designer and name brand items.

Rosewe is a below substandard business conducting false advertisement about their products and services and, Rosewe pride themselves in selling cheap, worthless items not fit for public sale.

I have something else to compare
China vs USA products. Stay clear of buying products made and coming from China; always buy USA.

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