Macys vs Rosewe: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Macys and Rosewe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Macys

2.0

Rosewe

1.5

Macys

Rosewe

Macys and Rosewe Overview

Total reviews

1683

1818

Company responses

Issues resolved

Macys and Rosewe Consumer Ratings

Rank

77 out of 332 in Supermarkets and Malls category

662 out of 2050 in Footwear and Clothing category

Customer service

74 in category

471 in category

Website

54 in category

555 in category

Exchange, Refund and Cancellation Policy

64 in category

429 in category

Product or Service Quality

65 in category

486 in category

Macys and Rosewe Rating Details

Customer service

1.4 (480 reviews)

1.1 (721 reviews)

Reviewer's quote

...one hundred and thirty-eight dollars! I immediately called Macy's customer service to tell them that I hadn't received a bill until now and to ask that they remove the charges. They refused. I went ahead and paid for the tie, but I refused to pay anything more...

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Shipping is late, very late, cannot contact them for customer service..

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Website

2.1 (377 reviews)

1.8 (672 reviews)

Reviewer's quote

...So after 7 years, I can now get a store credit of $300+, right? WRONG! I tried applying for the refund/credit online but the website kept having problems. So I called the toll free number and no one answers. The voicemail box is completely full so I couldn't even leave a message...

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...The item, a bathing suit, was what was shown on the website and shipping time was acceptable. As seems to be the common theme with these companies, the sizing was off and I'd planned to return the item. The company instead refunded me 100% of my payment (minus 3...

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Exchange, Refund and Cancellation Policy

1.9 (357 reviews)

1.1 (652 reviews)

Reviewer's quote

...can't get refund until shipment is recieved and returned..

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i have been ordering clothes and they were just been delivered nicely to my address,this time i ordered again my parcel were cancelled with no reward saying they cant send to BOX NO i don't know why ,could u kindly process my goods if not i need refund..

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Product or Service Quality

2 (345 reviews)

1.3 (509 reviews)

Reviewer's quote

...I'm totally disappointed in the quality of these sheets. I have other sets that I've had longer and they are more durable these and cost less. As much money I've spent over the years at Macys, I'm totally disappointed in the quality of these sheets...

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...Rayne:angry: who the *** are these people responding to the e-mails?? The shipping address for returns are labeled as disposable service. I will contact better business borough as well as NBC 10 investigator HARRY HARRISTON asap. Im not about to pay ROSEWE...

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Macys and Rosewe Pros and Cons

Pros

Sale prices
Product
Quality of products

Very disatisfied
Never received
I want the dress that was ordered

Cons

Poor customer service
Not happy with customer service
Not getting employee assistance

Poor customer service
Very poor service
Cannot return

Macys and Rosewe Most Positive Reviews

Top rated reviews

I went to Macy's to purchase and enter the izod Honda contest. After the purchase no one knew anything about the...

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Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

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terminated without being told noted it when i went to check my schedule sure I was hired as a seasonal employee but...

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I ordered 2 dresses online on July 8...the purchase was suppose to be shipped the next day. I have yet to receive my...

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Macys and Rosewe Most Critical Reviews

Lowest rated reviews

"Hello,
I used to love shopping @ Macys.com until recently I had to return some items by mail and got a huge problem wit...

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This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

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I literally have NEVER had such a miserable experience as I have had since we were *** enough to spend $12,000+ in...

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THIS COMPANY REFUSES TO GIVE RETURN ADDRESS AND REFUSES REFUNDS. THEY SELL FAKES BAD FABRIC BAD CUTS NOTHING LIKE IN...

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Macys and Rosewe Latest Reviews

Recent published reviews

3.5

It would not apply the free shipping

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i have been ordering clothes and they were just been delivered nicely to my address,this time i ordered again my parcel...

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No votes

I received a message from ups saying my package was delivered but when I got home I did not find any package.

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I havent received my ticket to returning items back it saying still pending, so how long done it take to get a ticket

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Macys and Rosewe Products and Services

Most reviewed product and services

Macys Account (112 reviews)
Macys Credit Card (104 reviews)
Macys Customer Care (95 reviews)

Rosewe Shipping Service (306 reviews)
Rosewe Dress (277 reviews)
Rosewe Clothing (159 reviews)

How would you compare Macys vs Rosewe?

Customer service

Product or Service Quality

I have something else to compare

I have read and agree to the Pissed Consumer Terms of Service

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Anonymous Anonymous Sep 19, 2019 #1750063

Customer service
Rosewe is “Trashy” and Macys is Classy; other than that, there is no comparison.
Product or Service Quality
Macys is a top department store that pride themselves on selling too, quality, designer and name brand items.

Rosewe is a below substandard business conducting false advertisement about their products and services and, Rosewe pride themselves in selling cheap, worthless items not fit for public sale.

I have something else to compare
China vs USA products. Stay clear of buying products made and coming from China; always buy USA.

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