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Promgirl

Footwear and Clothing
Has verified representatives
  • 0 ISSUES RESOLVED
  • 52 COMPANY RESPONSES
  • 287 TOTAL REVIEWS
  • $9.3K CLAIMED LOSSES
  • $232 AVERAGE LOSS
3.9
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Dress 4
  • Quality 3
  • Previous purchases 3
  • Fast shipping 3
  • Dresses looked nice online 3

Customers don't like

  • Customer service was absolutely the worst experience3
  • Customer service3
  • Return policy2
  • Talking to a brick wall re customer service officer morgan1
  • Return policy and quality of the dress1
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Macys

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1203 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 4
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3

Customers don't like

  • Poor customer service59
  • Billing and customer service7
  • False advertising of stock4
  • Staff3
  • Poorly trained employee3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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