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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1169 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 4
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3

Customers don't like

  • Poor customer service19
  • Billing and customer service6
  • False advertising of stock4
  • Staff3
  • Poorly trained employee3
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Pier 1 Imports

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $18.7K CLAIMED LOSSES
  • $602 AVERAGE LOSS
1.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Visual appeal 2
  • Sales 2
  • Started out pleasant 1
  • Email coupon offer 1
  • Customer services at corporate offices 1

Customers don't like

  • Workers dont know store policies2
  • Poor quality of merchandise and the way i was treated2
  • Are unethical2
  • No communication between customer service and delivery company1
  • Mislead by website1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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