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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1152 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Products and sales 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service20
  • Billing and customer service6
  • False advertising of stock4
  • Poorly trained employee3
  • Staff3
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Payless Shoesource

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 228 TOTAL REVIEWS
  • $7.4K CLAIMED LOSSES
  • $218 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Prices were good theoretically 2
  • Costumer service 1
  • Employees are usually helpful 1
  • Shoes 1
  • Variety and usually good deals 1

Customers don't like

  • Service3
  • Lack of customer service3
  • Customer handling2
  • Staff2
  • Debit card refund policy is outrageous2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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