Macys vs Payless Shoesource

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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1068 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service29
  • Customer service20
  • Billing and customer service11
  • Staff9
  • False advertising of stock7

Products by Macys

No items

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Payless Shoesource

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $7.4K CLAIMED LOSSES
  • $224 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Prices were good theoretically 2
  • Affordability of products 1
  • Costumer service 1
  • Employees are usually helpful 1
  • Variety and usually good deals 1

Customers don't like

  • Service6
  • Staff5
  • Customer handling4
  • Lack of customer service4
  • Policy3

Products by Payless Shoesource

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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