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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1112 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service29
  • Customer service22
  • Billing and customer service11
  • Staff9
  • False advertising of stock7
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Original Mattress Factory

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 173 TOTAL REVIEWS
  • $93.2K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Sales environment and twosided mattress 5
  • Prices 2
  • Queen size bed 2
  • Customer service 1
  • Low pressure sales environment 1

Customers don't like

  • Mattress quality12
  • Customer service7
  • Mattress quality and fit4
  • Quality of product3
  • Refund and exchange policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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