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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1093 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price and convenience 3
  • Selection 3
  • Quality of item 3
  • Quality of products 3
  • Salesperson in store very personable 2

Customers don't like

  • Poor customer service29
  • Customer service20
  • Billing and customer service10
  • Staff9
  • False advertising of stock7
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Ooshirts

Footwear and Clothing
Has verified representatives
  • 4 ISSUES RESOLVED
  • 70 COMPANY RESPONSES
  • 490 TOTAL REVIEWS
  • $73.8K CLAIMED LOSSES
  • $362 AVERAGE LOSS
1.8
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website 8
  • Design abilties 7
  • Price 6
  • One agent was helpful 4
  • Selection and price 4

Customers don't like

  • Lack of customer service28
  • Lack of response22
  • Customer service18
  • Poor shipping18
  • Lack of delivery14
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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