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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1120 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service29
  • Customer service22
  • Billing and customer service11
  • Staff9
  • False advertising of stock7
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Old Navy

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 268 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $8K AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Children likes this brands 2
  • Nice store 1
  • Price of the shorts 1
  • Selection of clothes 1
  • Store and location 1

Customers don't like

  • Horrible customer service6
  • Lied about shipping dates3
  • Overall store cleanliness3
  • Poor quality3
  • Rudeness2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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