Macys vs Nordstrom
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Macys and Nordstrom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Macys and Nordstrom Overview
Total reviews | 3667 | 341 |
Company responses | 0 | 0 |
Issues resolved | 36 | 5 |
Macys and Nordstrom Consumer Ratings
Macys and Nordstrom Rating Details
Macys and Nordstrom Pros and Cons
- Sale prices
- Product
- Products
- Good brands
- Good quality mdse
- Location
- Poor customer service
- Customer service
- Not happy with customer service
- Bad customer service
- Manner in which i was treated
- Not what it used to be
Macys and Nordstrom Most Positive Reviews
Dear Cus tom er Service at Macy's, My family and I are very upset at Macy's taking sides in the political arena. Until y...
Fjรคllrรคven mini school pack poor quality compared to one I already own. I also cross checked it on youtube, and it is ea...
Last week I wrote to Macy's expressing my concern about their using our SSNs as ID. I've yet to receive the courtesy of...
Customer service agent looked up order verified shipping company because I had a fraudulent notification from another...
Macys and Nordstrom Most Critical Reviews
Order had been delayed for 3 weeks. Called and was told they will send a replacement.
Waited for the replacement.
I called...
They keep canceling my orders. I placed an order for clinique makeup and free gift, and debit shows pending for five...
Customer service impossible to get anything but automated service and dropped calls. Not people friendly and not user...
Customer service is no longer any part of the shopping experience at Nordstrom. Also had a good "cafe" menu and system....
Macys and Nordstrom Latest Reviews
The item I ordered price changed two days after I ordered. I was able to get the price adjusted for the dress after...
I didnt receive a bill and now Ive been charged a late fee.
I want to speak to customer service!
I havent made any purchas...
This was the 2nd time Ive had to cancel an order and was told she couldnt cancel it and it was within 7min. Only when I...
the package was delivered to wrong apartment, tried my best to work with leasing office and FedEx , finally confirmed...
How would you compare Macys vs Nordstrom?
Recently, at Nordstrom I had to talk with 5 people with no resolution of the issue. I haven't been to Macy's lately regarding customer service.
In the past, Macy's has used phone while in the store versus allowing me to engage with customer service in the store and face-to-face (human touch).I prefer face-to-face.
Product or Service Quality
I would say that the 2 companies are different. I like to shop at both of them. Macys offers furniture, rugs, beds and more. I do love Macy's makeup area...the makeup artists and counter professionals are exceptional in knowledge and friendly.
Macy's goes deep into the product line for the customer to experience it all.
Nordstrom offers more high end brands and perceived to be a bit "vogue" and "in such a way as to imitate the characteristic poses struck by a model on a catwalk."
I have something else to compare
I like Macy's events with makeup artists and designers and special purchase options.
Bloomingdales, Nordstrom and Macy's have a calendar of community events which I like on Eventbrite. Bloomingdales' yoga in the store is unique and fun.
Nordstrom, provides high quality apparel , professional business, along with awesome customer service practices.
Yet, on the other hand, Macy's are deceitful with the consumer desiring to make an return of their merchandise, it would a little over a month before they refunded me $60.52, and that was because I posted a pissed consumer complaint. So, buyer beware of the deceitful offers.