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Macys
Nordstrom

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Macys

Macys

2.1
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1314 TOTAL REVIEWS
Rank
61 out of 612
in Supermarkets and Malls category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    04:41
  • ISSUES RESOLVED
    0%
Top Products and Services
2.4
110 reviews
2.4
97 reviews
1.5
76 reviews
Nordstrom

Nordstrom

2.1
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 183 TOTAL REVIEWS
Rank
252 out of 2420
in Footwear and Clothing category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:39
  • ISSUES RESOLVED
    0%
Top Products and Services
1.8
21 reviews
3
15 reviews
3.2
11 reviews

How would you compare Macys vs Nordstrom?

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Anonymous
#1321425

Nordstrom, provides high quality apparel , professional business, along with awesome customer service practices.

Yet, on the other hand, Macy's are deceitful with the consumer desiring to make an return of their merchandise, it would a little over a month before they refunded me $60.52, and that was because I posted a pissed consumer complaint. So, buyer beware of the deceitful offers.

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