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Macys

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1213 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 4
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3

Customers don't like

  • Poor customer service59
  • Billing and customer service7
  • Poorly trained employee4
  • False advertising of stock4
  • Staff3
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Nordstrom Rack

E-commerce
  • 1 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $121 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Discounts 4
  • Range of products 2
  • Products 2
  • Return policy 1
  • Quality 1

Customers don't like

  • Customer service6
  • Person at rack2
  • Lousy service2
  • Items not shipped2
  • Dishonest website faqs2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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