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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1093 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Staff
Diversity of Products or Services
  • Price and convenience 3
  • Selection 3
  • Quality of item 3
  • Quality of products 3
  • Salesperson in store very personable 2

Customers don't like

  • Poor customer service29
  • Customer service20
  • Billing and customer service10
  • Staff9
  • False advertising of stock7
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Menards

Supermarkets and Malls
  • 7 ISSUES RESOLVED
  • 1616 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.4
Customer service
Website
Discounts and Special Offers
Staff
Diversity of Products or Services
  • Prices 8
  • Generally favorable shopping 5
  • Vast inventory selections 5
  • Service 4
  • Total store 3

Customers don't like

  • Poor customer service24
  • Refund policy14
  • Rude manager11
  • Customer service10
  • Service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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