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Macys

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1212 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Product 4
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3

Customers don't like

  • Poor customer service59
  • Billing and customer service7
  • Poorly trained employee4
  • False advertising of stock4
  • Staff3
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Meaningful Beauty

Cosmetics and Personal Care
  • 6 ISSUES RESOLVED
  • 1101 TOTAL REVIEWS
  • $66K CLAIMED LOSSES
  • $173 AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Skin product 12
  • Product 10
  • All products received 4
  • Product line 3
  • Packaging 3

Customers don't like

  • Customer service32
  • Difficult to cancel11
  • Billing of account11
  • Overcharged10
  • Unauthorized charges5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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