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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1113 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service29
  • Customer service22
  • Billing and customer service11
  • Staff9
  • False advertising of stock7
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Meaningful Beauty

Cosmetics and Toiletries
  • 5 ISSUES RESOLVED
  • 1004 TOTAL REVIEWS
  • $63.1K CLAIMED LOSSES
  • $176 AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Skin product 12
  • Product 8
  • Glowing serum 3
  • Packaging 2
  • Product line 2

Customers don't like

  • Customer service29
  • Difficult to cancel23
  • Billing of account17
  • Overcharged15
  • Unauthorized charges13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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