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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1158 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3
  • Products and sales 3

Customers don't like

  • Poor customer service20
  • Billing and customer service6
  • False advertising of stock4
  • Staff3
  • Poorly trained employee3
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Mattress Firm

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 638 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Person who sold me the bed 7
  • Great attitude during the purchase 4
  • Well mannered employees 3
  • Delivery 3
  • Courtesy and friendliness of salesman 3

Customers don't like

  • Customer service12
  • Refund policy5
  • Poor communication and delivery4
  • Communication3
  • Being sold defective product3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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