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Mac Gray

Cleaning Services
  • 1 ISSUES RESOLVED
  • 59 TOTAL REVIEWS
  • $6.7K CLAIMED LOSSES
  • $478 AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Website
Exchange, Refund and Cancellation Policy
  • Too costley 1
  • Prices 1

Customers don't like

  • Poor repairs3
  • Bad customer service3
  • Price increase2
  • Incompetence2
  • Prices1
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Tidy

Cleaning Services
  • 1 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $64.6K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.3
Customer service
Staff
Reliability
Website
Exchange, Refund and Cancellation Policy
  • Nice marketing 3
  • Ease of the website 1
  • Cleaning people they sent to my house 1

Customers don't like

  • Unauthorized charges4
  • Quality of work - specific areas of emphasis3
  • Giving them a credit card number to keep on file3
  • Quality of work - general cleaning principles2
  • Quality of work2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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