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Mac Cosmetics

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 175 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Its products 5
  • Products 3
  • Products as it suits my complexion 2
  • Lipsticks 1
  • Naturalness 1

Customers don't like

  • Horrible service12
  • Horrible customer service11
  • Poor customer service9
  • Disregard of customer service8
  • Bad customer service7
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 673 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service38
  • Ordering online14
  • No estimated date for delivery8
  • Poor customer service7
  • Bad customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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