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Mac Cosmetics

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Its products 6
  • Products 3
  • Products as it suits my complexion 2
  • Naturalness 1
  • Lipsticks 1

Customers don't like

  • Horrible customer service12
  • Disregard of customer service4
  • bad customer service3
  • Poor customer svc3
  • Mac sales person3
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 695 TOTAL REVIEWS
  • $35.1K CLAIMED LOSSES
  • $197 AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Points program 7
  • Price 5
  • Rewards card 4
  • Makeup 4
  • In-store shopping 4

Customers don't like

  • Customer service17
  • Ordering online10
  • No estimated date for delivery3
  • Store manager2
  • Rude staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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