PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about National American Miss and Mac Cosmetics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

National American Miss
Mac Cosmetics

National American Miss and Mac Cosmetics Overview

Total reviews
206
229
Company responses
0
0
Issues resolved
0
4

National American Miss and Mac Cosmetics Consumer Ratings

Rank
21 out of 206 in Events category
111 out of 895 in Cosmetics and Personal Care category
Customer service
13 in category
138 in category
Price Affordability
19 in category
95 in category
Website
30 in category
77 in category
Diversity of Products or Services
21 in category
93 in category

National American Miss and Mac Cosmetics Rating Details

Customer service
2.8 (102 reviews)
1.5 (99 reviews)
Reviewer's quote

...These staff both behind the scene and on the front line could use a serious customer service training. We're not just spending hundreds here, we are spending thousands. They already hit 2 strikes on me, I will surely say something they wouldn't like the next time and will make sure my video is on...

Read full review

...MAC should obtain customer service advice and training from other high-end cosmetic brands as obviously they are lacking in customer care despite their revenue deriving from such customers..

Read full review
Price Affordability
2.2 (96 reviews)
2.7 (74 reviews)
Reviewer's quote

...They should all be included with the price of the pageant..

Read full review

...Foundation works great, great price for the awesome foundation. Does not oxidize also!..

Read full review
Website
2.7 (96 reviews)
2.8 (81 reviews)
Reviewer's quote

...words, in previous years when you were selected to be in the Queen's court, or selected as one of the top 10 or 15, your name was documented on the NAM's website. Not anymore, only the Queen is documented. So the message that is translated is, if you aren't selected as Queen, you have not accomplished anything,...

Read full review

Placed 2 orders when they had 25% off on their website. Received tracking numbers and confirmation emails when orders were shipped. Checked the numbers and MAC had the packages sent back! I called and they said there was an error with the discounts and so they cancelled my orders...

Read full review
Diversity of Products or Services
2.4 (90 reviews)
2.7 (60 reviews)
Reviewer's quote

The winners at the National Level are selected by a Political strategy not based on actual merit.

Read full review

If you need MAC products, buy it through third party like Nordstrom, Macy's etc. Never buy things directly through MAC. The worst customer service ever! No one is responsible for anything...

Read full review

National American Miss and Mac Cosmetics Pros and Cons

Pros
  • Teaches kids life skills
  • Friendly people
  • Boost confidence
  • Its products
  • Products as it suits my complexion
  • Products
Cons
  • Totally a scam
  • Pricing
  • Deceitfulness
  • Horrible customer service
  • Rude staff and appalling customer service
  • Disregard of customer service

National American Miss and Mac Cosmetics Most Positive Reviews

Top rated reviews
5

National Ametican Miss is a WONDERFUL organization that lives up to everything they promise! My daughter participated...

Read full review
5

I completely agree that the rep/makeup artist at the columbus ga store is horrible. Everyone is helpful but her, shes...

Read full review
5

I have attended multiple events with our daughter, wife and son and found the requirements to win any title with NAM req...

Read full review
5

This is not a review but a statement to your company. I was a loyal customer to your brand however due to your decision...

Read full review

National American Miss and Mac Cosmetics Most Critical Reviews

Lowest rated reviews
1

Well for starters, it's not judges just on the three categories. I nailed my personal introduction, I slipped during my...

Read full review
1

I entered Mac's store in Stratford Westfield around 10 mins past 8pm. The store was busy and there were a lot of makeup...

Read full review
1

My daughter did this "free" pageant, she is very beautiful, outgoing, and smart (I'm not just saying this because she...

Read full review
1

I got my make up done at a mac store located at 202 west 125st. Two days later after getting my service develop a...

Read full review

National American Miss and Mac Cosmetics Latest Reviews

Recent published reviews
1

The winners at the National Level are selected by a Political strategy not based on actual merit.

Read full review
4.6

I never had a problem or complaint. Only wanted a referral for a shade match. Was not angry or upset with your company...

Read full review
1

We are going through a pandemic with Covid-19. I understand if a request fir the refund was not able to be done during...

Read full review
1

In May 2020. I purchased two items from MAC. They came broken. I tried to reach MAC for either a refund or to have them...

Read full review

National American Miss and Mac Cosmetics Products and Services

Most reviewed product and services
  • National American Miss Beauty Pageant (75 reviews)
  • Mac Cosmetics Customer Care (35 reviews)
  • Mac Cosmetics Foundation (26 reviews)
  • Mac Cosmetics Lipstick (19 reviews)