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Mac Cosmetics

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 179 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.8
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Its products 5
  • Products 3
  • Products as it suits my complexion 2
  • Lipsticks 1
  • Naturalness 1

Customers don't like

  • Poor customer service5
  • Bad customer service4
  • Disregard of customer service4
  • Mac sales person3
  • Poor customer svc3
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1134 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service13
  • Customer service7
  • Billing and customer service6
  • False advertising of stock4
  • Staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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