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Mac Cosmetics

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.8
Staff
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Its products 4
  • Products 3
  • Products as it suits my complexion 2
  • Lipsticks 1
  • Naturalness 1

Customers don't like

  • Horrible service10
  • Horrible customer service8
  • Disregard of customer service6
  • Poor customer service6
  • Bad customer service5
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1090 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Staff
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service28
  • Customer service21
  • Billing and customer service11
  • Staff9
  • False advertising of stock7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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