Maaco vs Pep Boys

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Maaco

Service Centers and Repairs
Has verified representatives
  • 0 ISSUES RESOLVED
  • 3 COMPANY RESPONSES
  • 559 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Turnaround Time
  • Truck before they touched it 3
  • Car before they touched it 2
  • People seemed nice 2
  • Refund for my transportation 1
  • That i did not have to handle the additional insurance claim 1

Customers don't like

  • Attitude5
  • Terrible quality5
  • Poor quality work5
  • Slow delivery5
  • Service4

Products by Maaco

No items

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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1389 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Turnaround Time
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided17
  • Lie about the work needed10
  • Attempt to overcharge8
  • Un-skilled mechanics8
  • Store staff8

Products by Pep Boys

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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