Start a new comparison
Lyft
UBER

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Lyft

Lyft

1.8
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 25 TOTAL REVIEWS
Rank
70 out of 618
in Transport category
Rating Details
Customer service
Value for money
Website
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    7
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    00:23
  • ISSUES RESOLVED
    0%
Top Products and Services
2.3
3 reviews
1
2 reviews
3.7
2 reviews
UBER

UBER

1.7
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 167 TOTAL REVIEWS
Rank
80 out of 618
in Transport category
Rating Details
Customer service
Value for money
Website
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    234
  • SUCCESSFUL
    2%
  • AVG CALL DURATION
    00:27
  • ISSUES RESOLVED
    2%
Top Products and Services
2.6
30 reviews
2.1
19 reviews
2.2
15 reviews

How would you compare Lyft vs UBER?

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Deyon40
#1355888

I had been using UBER for 3 months and then it seemed as if their rates went up by 25%, so I tried LYFT. Big mistake!

Some Lyft rides were cheaper but not that much. And then I got charged with a damage fee for dirt that got on my shoes when I walked out to the road to the driver who was obviously not coming in the driveway. I contacted LYFT and there was a series of emails back and forth and they refused to refund me.

I have had instances where UBER would incorrectly charge me, but once I contact them through the app, they always investigate in a timely manner and I am always refunded. When it comes to overall customer satisfaction from the company itself, UBER is the best hands down.

Top Rated Lyft Reviews

Show more

Top Rated UBER Reviews

Show more