Lycamobile vs Virgin Mobile

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Lycamobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 114 TOTAL REVIEWS
  • $12.9K CLAIMED LOSSES
  • $369 AVERAGE LOSS
1.3
Customer service
Reliability
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Low rates 4
  • Prices 3
  • Advertised low prices 2

Customers don't like

  • Worst customer service ever10
  • Bad attitude10
  • I will never recommend it for my friends as well as enemies8
  • Rudeness8
  • Incompetence8

Products by Lycamobile

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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 385 TOTAL REVIEWS
  • $70.9K CLAIMED LOSSES
  • $415 AVERAGE LOSS
1.9
Customer service
Reliability
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 2
  • Vey little to do with phone insurance 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Poorly trained reps3
  • Being mislead and wasting my time3
  • Extremely long wait times with lies3
  • Poor customer service2
  • Rude customer service2

Products by Virgin Mobile

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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