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Lycamobile

Telecommunications
  • 2 ISSUES RESOLVED
  • 151 TOTAL REVIEWS
  • $13.9K CLAIMED LOSSES
  • $301 AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Low rates 4
  • Prices 4
  • Advertised low prices 2
  • May be they are eager to screw customers 1
  • Service was good as long as it worked 1

Customers don't like

  • Worst customer service ever11
  • Bad attitude10
  • I will never recommend it for my friends as well as enemies8
  • Rudeness8
  • Incompetence8
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 396 TOTAL REVIEWS
  • $71.5K CLAIMED LOSSES
  • $409 AVERAGE LOSS
1.9
Customer service
Reliability
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Way the problem was handled 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Poor customer service4
  • Calling india to be put on hold3
  • Completely unreliable service3
  • Extremely long wait times with lies3
  • Poorly trained reps3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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