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Lycamobile

Telecommunications
  • 2 ISSUES RESOLVED
  • 260 TOTAL REVIEWS
  • $85.1K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.4
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Low rates 8
  • Prices 6
  • Prices are cheap 4
  • Service was good as long as it worked 3
  • International call price 3

Customers don't like

  • Poor customer service19
  • Bad attitude9
  • Rudeness6
  • Incompetence6
  • Company policy and lack of customer service support6
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 404 TOTAL REVIEWS
  • $71.7K CLAIMED LOSSES
  • $407 AVERAGE LOSS
1.8
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Very little 4
  • Reliable auto pay 3
  • Low price of cell phone service 3
  • Website very good richard branson owns it good prices 1
  • Way the problem was handled 1

Customers don't like

  • Poor customer service5
  • Being mislead and wasting my time4
  • Phone shut off without notice2
  • Incompitence2
  • Extremely long wait times with lies2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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