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Lycamobile

Telecommunications
  • 2 ISSUES RESOLVED
  • 229 TOTAL REVIEWS
  • $79.9K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.4
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Low rates 7
  • Prices 6
  • Prices are cheap 4
  • Service was good as long as it worked 3
  • International call price 3

Customers don't like

  • Poor customer service19
  • Bad attitude8
  • Rudeness6
  • Incompetence5
  • Company policy and lack of customer service support5
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1632 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $368 AVERAGE LOSS
1.8
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Price 19
  • Unlimited plan has served me well 14
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Horrible customer service76
  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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