PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ReBath and Luxury Bath as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ReBath
1.5
Luxury Bath
Has Verified Representatives
4.9
ReBath
Luxury Bath

ReBath and Luxury Bath Overview

Total reviews 248 91
Company responses 2 3
Issues resolved 3 0

ReBath and Luxury Bath Consumer Ratings

Rank
30 out of 180 in Restoration, Renovation and Remodeling category
50 out of 1989 in Construction and Repair category
Customer service
26 in category
74 in category
Price Affordability
24 in category
97 in category
Product or Service Quality
22 in category
76 in category
Advertised vs Delivered
11 in category
39 in category

ReBath and Luxury Bath Rating Details

Customer service
1.3 (74 reviews)
3.4 (7 reviews)
Reviewer's quote

The customer service team only responded to my request to cancel after I contacted the Home Depot. We had already paid $2,562 and we were told that we would only be refunded $1,281. The contract states that we are only responsible for 25% of the material returned, but I was charged for 25% of the...

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...And all company representatives from sales, service, to installers, are company employers. The factors of manufacturing and all company employees, convinced us to try Luxury Bath. We have yet to regret our decision...

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Price Affordability
1.6 (64 reviews)
3.4 (8 reviews)
Reviewer's quote

...For this price we received a shower stall and a cabinet with built in sink, and flooring. DThe bathroom is of average size. We chose to keep the existing toilet...

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...he took measurements,,of the bathtub and quoted a price of $2500 with a lifetime warranty...

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Product or Service Quality
1.6 (59 reviews)
3.5 (8 reviews)
Reviewer's quote

We have had very poor service! We have been lied to more than once about service! We have paid money when it was needed but things haven't gone as they said it would. Our first contact was in May, this is September and our bathrooms still aren't done! We have a shower done in one b/room but not the...

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The original $10K shower remodel was incompetent - it did not drain well and water seeped under the pan.. They came back to correct that error and made the shower floor worse - now it doesn't drain at all. We have repeatedly called to get this fixed and have just gotten the run around and they...

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Advertised vs Delivered
1.5 (55 reviews)
3.8 (8 reviews)
Reviewer's quote

DThey did the worst job ever incompetent and mold everywhere the glass isnt galvenized and will cut you everything has fallen apartWe have called for years since pretty much day one only to find out that Jennifer Hilo was fired from the rebate corporation!! My husband is a 72 year old disabled...

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Mike and his team were excellent and always professional. They did a great job and I love both of my new showers. I would recommend them to anyone in the San Diego area. He kept me well informed on progress and timelines so I always knew what to expect. They did it in a timely manner and finished 2...

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ReBath and Luxury Bath Pros and Cons

Pros
  • Initial sales presentation
  • Quality of the work performed
  • Install was quick and professional
No votes
Cons
  • Long time to resolve issue
  • Very very bad experience
  • Manager attitude
  • Promise

ReBath and Luxury Bath Most Positive Reviews

Top rated reviews
5

Their product is a little more expensive than a contractor but it has a LIFETIME guarantee on the products AND the insta...

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5

We worked with Luxury Bath Technologies in Peoria and they completely transformed our old bathroom from the 60s, with a...

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5

My bathroom was just completed today and I had to call the manager, Doreen, to see how I could show my gratitude. She as...

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4.9

Mike and his team were excellent and always professional. They did a great job and I love both of my new showers. I...

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ReBath and Luxury Bath Most Critical Reviews

Lowest rated reviews
1

Worked for REBATH, and after quitting because I could not make ends meet because their pay structure was ridiculous, I...

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1

WE have a very old bathtub...that had seen its better days...we saw an add for luxury BATH.....that offered a lifetime...

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1

Last year we had rebath come and install two bathrooms and also repaint our bathroom. They offered to install light...

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1

The original $10K shower remodel was incompetent - it did not drain well and water seeped under the pan.. They came...

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ReBath and Luxury Bath Latest Reviews

Recent published reviews
1

DThey did the worst job ever incompetent and mold everywhere the glass isnt galvenized and will cut you everything has f...

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No votes

From start to finish super satisfying job well done! You know how some people use the word amazing for not amazing...

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No votes

ReBath-Employees when they arrive a ta job should be dressed properly --They should have clean t-shirts and pants on,...

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No votes

The crew at Luxury Bath did an incredible job replacing our old shower. They showed up on time and worked 10 hours to...

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ReBath and Luxury Bath Products and Services

Most reviewed product and services
  • Rebath Remodeling (29 reviews)
  • Rebath Bathroom Remodeling (27 reviews)
  • Rebath Shower Installation (19 reviews)
  • Luxury Bath Bathroom Remodeling (42 reviews)
  • Luxury Bath Bathtub Installation (2 reviews)