PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lush Lawn and TruGreen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lush Lawn
TruGreen

Lush Lawn and TruGreen Overview

Total reviews
40
1775
Company responses
0
0
Issues resolved
1
4

Lush Lawn and TruGreen Consumer Ratings

Rank
66 out of 537 in Landscaping and Gardening category
113 out of 537 in Landscaping and Gardening category
Customer service
58 in category
82 in category
Product or Service Quality
50 in category
75 in category
Value for money
49 in category
69 in category
Price Affordability
60 in category
99 in category

Lush Lawn and TruGreen Rating Details

Customer service
1.7 (23 reviews)
1.2 (648 reviews)
Reviewer's quote

...Terrible customer service (office help) ..

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I want to speak to someone other than customer service as they are the problem..

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Product or Service Quality
1.9 (22 reviews)
1.3 (627 reviews)
Reviewer's quote

Lush lawn is the worse lawn service company ever. They make false promises every time you call them. I called multiple times this season regarding fugus on my plants, which by the way you have to pay additional for, but they did not do anything...

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...Finally got a return call but all he told me was to wait for the next service. Bunch of crooks/scammers. Do not use Tru green..

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Value for money
1.8 (21 reviews)
1.2 (510 reviews)
Reviewer's quote

It turns out I was actually enrolled in an a la carte program which I was ultimately billed more money for than the Extender Program. I was never told I was being enrolled in this different program and was under the impression that I was in the Extender Program and would be receiving those...

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...For a lot less money and time. Every time they came out they had to retreat my yard..

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Price Affordability
2.4 (21 reviews)
1.7 (531 reviews)
Reviewer's quote

A complete SCAM. Run the other way people. Didn't do a damn thing but sure as h--l made sure to bill me!!! Don't take the bait and please please please tell everyone you know to stay away from them!

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A few weeks went by and I called again asking if the quoted price was the best price that could be offered, as my wife and I agreed we could not move forward at the original price. I told the representative that I would speak with my wife and get back to someone when we were ready to make a...

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Lush Lawn and TruGreen Pros and Cons

Pros
  • Results of the products and staff coutesy
  • Lawn service representative
  • Effectiveness of grub treatment
  • Unhappy
  • I m pissed and
  • Ignoring customers request
Cons
  • Poor service and even worse customer service
  • No results and wrongful billing
  • Will not do businees with them again
  • Poor customer service
  • Lack of honesty
  • Poor customer service bad communication and bad work

Lush Lawn and TruGreen Most Positive Reviews

Top rated reviews
5

a Shout out to my Lush Lawn applicator Gary!
He has done a fantastic job fixing my very stubborn yard, despite the dry...

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5

First appointment was for Thursday because we needed to be home to secure the dogs. Then get a call for Tuesday. Not...

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5

The best customer service I've ever dealt with..

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5

Great service helped in every way.

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Lush Lawn and TruGreen Most Critical Reviews

Lowest rated reviews
1

I am a prior employee of Lush Lawn. One benefit of working at Lush lawn is they will give their employee FREE services....

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1

So I signed up with Trugreen almost 2 years ago. My yard is still full of weeds and I have yet to see any real...

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1

I had Lush lawns do my yard for 1 application which I fired them. I have sent them to check for their service for the...

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1

We cancelled our service today with Tru Green because we set up to have our lawn aerated and reseeded for today with a...

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Lush Lawn and TruGreen Latest Reviews

Recent published reviews
1

A complete SCAM. Run the other way people. Didn't do a damn thing but sure as h--l made sure to bill me!!! Don't take...

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1

The service was horrible . We cancelled .now they wont leave us alone . First the constant phone calls , now mailers...

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1

Lush lawn is the worse lawn service company ever. They make false promises every time you call them. I called multiple...

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No votes

They sprayed my yard for St. Augustine grass when I DONT HAVE ST. Augustine and refuse to take accountability for their...

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Lush Lawn and TruGreen Products and Services

Most reviewed product and services
  • Lush Lawn Lawn Service (24 reviews)
  • Lush Lawn Customer Care (4 reviews)
  • Trugreen Lawn Service (887 reviews)
  • Trugreen Customer Care (228 reviews)
  • Trugreen Lawn Fertilization Service (81 reviews)