PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lush Lawn and TruGreen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lush Lawn
TruGreen

Lush Lawn and TruGreen Overview

Total reviews
39
1749
Company responses
0
0
Issues resolved
1
3

TruGreen was first mentioned on PissedConsumer on Apr 6, 2008 and since then this brand received 1749 reviews. It is 1710 reviews more than Lush Lawn received since May 24, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Lush Lawn customer support team than with TruGreen customer service.

Lush Lawn and TruGreen Consumer Ratings

Rank
59 out of 791 in Landscaping and Gardening category
102 out of 791 in Landscaping and Gardening category
Customer service
53 in category
76 in category
Staff
56 in category
70 in category
Product or Service Quality
47 in category
65 in category

According to consumer ratings and reviews, Lush Lawn ranks 43 points higher in the Landscaping and Gardening category than TruGreen. People gave Lush Lawn 1.7 stars for Customer service criterion in Landscaping and Gardening category and it is 129 points higher than the worst rated brand in this category. At the same time, TruGreen was rated 1.2 stars for Customer service criterion in this category and it is 106 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Lush Lawn has a higher rating than TruGreen. Regarding Product or Service Quality criterion, consumers gave Lush Lawn 1.9 stars and it is 74% greater than other in category. TruGreen however was rated 1.3 stars and it is 64% greater than other in category.

Lush Lawn and TruGreen Rating Details

Customer service
1.7 (22 reviews)
1.2 (633 reviews)
Reviewer's quote

I was a customer of Lush Lawn for a full year and thought I was enrolled in their Extender Program as I was told by the sales person when signing up. It turns out I was actually enrolled in an a la carte program which I was ultimately billed more money for than the Extender Program. I was never...

Matt N

I want to speak to someone other than customer service as they are the problem..

Jaylan
Staff
1.6 (21 reviews)
1.4 (532 reviews)
Reviewer's quote

...The administration staff is rude and not willing to help, and the owner will not even speak to customers. Stay clear of this company. I completely cancelled all my services..

PissedConsumer917561

The sales staff will say anything to get you to sign up. We have tried their service twice in two years and both times they failed miserably. In fact they seem to be nothing more then a company more interested in selling franchises and training their sales staff to say anything to get accounts...

Scott B
Product or Service Quality
1.9 (21 reviews)
1.3 (612 reviews)
Reviewer's quote

Lush lawn is the worse lawn service company ever. They make false promises every time you call them. I called multiple times this season regarding fugus on my plants, which by the way you have to pay additional for, but they did not do anything...

farid a

...I then told them to cancel the service completely and they still will not be paid..

Les L

Lush Lawn and TruGreen Pros and Cons

Pros
  • Results of the products and staff coutesy
  • Lawn service representative
  • Effectiveness of grub treatment
  • Unhappy
  • I m pissed and
  • Ignoring customers request
Cons
  • Poor service and even worse customer service
  • No results and wrongful billing
  • Will not do businees with them again
  • Poor customer service
  • Lack of honesty
  • Poor customer service bad communication and bad work

Lush Lawn and TruGreen Most Positive Reviews

Top rated reviews
5

a Shout out to my Lush Lawn applicator Gary!
He has done a fantastic job fixing my very stubborn yard, despite the dry...

5

First appointment was for Thursday because we needed to be home to secure the dogs. Then get a call for Tuesday. Not...

Lush Lawn and TruGreen Most Critical Reviews

Lowest rated reviews
1

I am a prior employee of Lush Lawn. One benefit of working at Lush lawn is they will give their employee FREE services....

1

So I signed up with Trugreen almost 2 years ago. My yard is still full of weeds and I have yet to see any real...

Lush Lawn and TruGreen Latest Reviews

Recent published reviews
1

Lush lawn is the worse lawn service company ever. They make false promises every time you call them. I called multiple...

Read all 39 reviews
1

It keeps happening. They will not keep their appointments and you spend all day getting emails about when the new time...

Read all 1749 reviews

Lush Lawn and TruGreen Products and Services

Most reviewed product and services
  • Lush Lawn Lawn Service (23 reviews)
  • Lush Lawn Customer Care (3 reviews)
  • Trugreen Lawn Service (880 reviews)
  • Trugreen Customer Care (226 reviews)
  • Trugreen Lawn Fertilization Service (81 reviews)