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Luna Flooring

Household Services
  • 1 ISSUES RESOLVED
  • 271 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.5
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Salesman was very friendly 3
  • Installers worked hard 3
  • Speed 2
  • Pricing 2
  • Next day installation 2

Customers don't like

  • Customer service7
  • Given the run around4
  • Salesman3
  • No response3
  • Delivery and customer service responsiveness3
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1218 TOTAL REVIEWS
  • $760K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.4
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Sales people were nice 5
  • Polite and friendly repairmen 5
  • Technician was friendly 4
  • Repairman 4
  • Repairmen informed and friendly 3

Customers don't like

  • Poor customer service11
  • Inability to repair10
  • No one with athority6
  • Lack of customer service5
  • Stock answers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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