Luna Flooring vs Sears Home Services

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Luna Flooring

Household Services
  • 1 ISSUES RESOLVED
  • 226 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Installers worked hard 3
  • Next day installation 2
  • Speed 2
  • Sales pitch 1
  • Salesman was very friendly 1

Customers don't like

  • Customer service14
  • Salesman8
  • Everything was a disaster6
  • Given the runaround6
  • Given the run around5

Products by Luna Flooring

No items

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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1018 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer escalation department12
  • Customer service11
  • No one with athority11

Products by Sears Home Services

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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