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Luna Flooring

Household Services
  • 1 ISSUES RESOLVED
  • 274 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Diversity of Products or Services
Turnaround Time
  • Salesman was very friendly 3
  • Installers worked hard 3
  • Speed 2
  • Pricing 2
  • Next day installation 2

Customers don't like

  • Customer service7
  • Given the run around4
  • Salesman3
  • No response3
  • Delivery and customer service responsiveness3
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National Floors Direct

Household Services
  • 0 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $13.6K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.2
Customer service
Staff
Reliability
Diversity of Products or Services
Turnaround Time
  • 3rd party installers are nice 1

Customers don't like

  • Customer service2
  • Will not allow my new floors issues to be fixed1
  • People answering the phone calls1
  • High pressure sales tactics1
  • Cancellation policy1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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