PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Luminox and Tissot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Luminox
Tissot

Luminox and Tissot Overview

Total reviews 87 29
Company responses 0 0
Issues resolved 1 0

Luminox and Tissot Consumer Ratings

Rank
187 out of 855 in Jewelry and Accessories category
203 out of 855 in Jewelry and Accessories category
Customer service
114 in category
132 in category
Exchange, Refund and Cancellation Policy
108 in category
113 in category
Product or Service Quality
140 in category
148 in category
Warranty
110 in category
73 in category

Luminox and Tissot Rating Details

Customer service
1.3 (40 reviews)
1.1 (14 reviews)
Reviewer's quote

Customer service sucks *** worst I ever seen, impossible to get a hold of somebody on the phone, and via email, Irene is the worst stupid *** don't even write English properly. Stop lying to your customer about your *** product that worst $20 and not $500, it breaks a month later because of ***...

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When I received it, I found the strap a little too long - I contacted customer service, and they suggested they could replace it to a shorter one, so I sent it back. However, it's been like 3 weeks now, and the only thing I can get from them is my watch is under "Technical Diagnosis". The people...

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Exchange, Refund and Cancellation Policy
1.2 (38 reviews)
1.2 (13 reviews)
Reviewer's quote

The Luminox web site does not seem to be working and no one answers the phone.

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They were cheating on their unfair return policy. I was trying to return within 12hr, and they did not take it care any more. it seems that they are trying to rob customer's money without caring about their reputation...

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Product or Service Quality
1.3 (37 reviews)
1.1 (13 reviews)
Reviewer's quote

This is the second service required for an out of warranty 1880. Now it looks like a whole new movement, stem and crown needs replacement. Unusual because it generally sits in the drawer...

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The 3 o'clock arrow dropped out, the service center told me, this modal no defect one, so u have to pay RM32 to fix this button. My bf only wearing this watch for two months as his birthday present on January, I really can't accept this thing can happens to Tissot, I though Tissot is quality watch?...

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Warranty
1.1 (35 reviews)
1.8 (14 reviews)
Reviewer's quote

...The rubber strap broke just short of the two year warranty. The 6 months later the minute have came lose. I am a dentist and that is my daily watch...

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... leaving the watch for repair, I received an email from Tissot Customer Service that need to pay for repair fees even though it is under international 2 years warranty because watch has sign of third party intervention prior to the receipt. It is totally nonsense. What I can see is that since they want to get the repair fees for t...

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Luminox and Tissot Pros and Cons

Pros
  • Tritium lighting
  • Style of watch
  • Nice looking watch
  • Non
Cons
  • Customer service
  • Would not honor warranty
  • Very poor quality product
  • Product
  • Customer service
  • Quality

Luminox and Tissot Most Positive Reviews

Top rated reviews
5

I purchased my Luminox Colormark a year ago , as well as buying my daughter a pink/black version at the same time....

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3.3

I bought a tissot-watch that I like a lot. The problem however is that I have had a lot of technical problems with it,...

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3.7

Excellent for 2 1/2 years or so...Then the minute hand dislodged and jammed the other hands! Now...must locate the...

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No votes

Luminox and Tissot Most Critical Reviews

Lowest rated reviews
1

I received a Model 0201BO SEA TEAM watch for my birthday last year and within 6 months the crown/stem and band broken o...

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1

Tissot
Chat conversation start
9 minutes ago
I bought a Tissot PRS516 about a year ago from Dubai. I have no idea as to...

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1

Bought a Luminox 'Evo Navy Seal Blackout' in Feb this year. I work underwater a lot, and figured that a watch the bore...

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1

Sometime ago I complained in this forum regarding the issue of my watch afterwards one of Tissot agents contacted me thr...

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Luminox and Tissot Latest Reviews

Recent published reviews
2.7

I am sending my new Luminox 1003 series back because it doesnt keep accurate time. Im sending my Luminox 5350 series...

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1

Incredibly slow service - I recently bought a new watch from Tissot official website. When I received it, I found the...

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1

The Luminox web site does not seem to be working and no one answers the phone.

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No votes

I was bought a tissot watch for my wife, so sad after 2 years the crown has broken. I go to service center and they told...

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Luminox and Tissot Products and Services

Most reviewed product and services
  • Luminox Watch (34 reviews)
  • Luminox 8800 Watch (5 reviews)
  • Luminox 3050 Watch (5 reviews)
  • Tissot Watch (15 reviews)
  • Tissot Watch Repair (5 reviews)
  • Tissot T-touch Watch (2 reviews)