PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Luminox and Seiko as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Luminox
Seiko

Luminox and Seiko Overview

Total reviews 87 66
Company responses 0 0
Issues resolved 1 1

Luminox and Seiko Consumer Ratings

Rank
187 out of 856 in Jewelry and Accessories category
186 out of 856 in Jewelry and Accessories category
Customer service
117 in category
No votes
Exchange, Refund and Cancellation Policy
113 in category
No votes
Product or Service Quality
145 in category
No votes
Diversity of Products or Services
115 in category
No votes

Luminox and Seiko Rating Details

Customer service
1.3 (40 reviews)
No votes
Reviewer's quote

Customer service sucks *** worst I ever seen, impossible to get a hold of somebody on the phone, and via email, Irene is the worst stupid *** don't even write English properly. Stop lying to your customer about your *** product that worst $20 and not $500, it breaks a month later because of ***...

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...Very poor customer service and very poor web site. Next watch will not be a Seiko or anything to do with Seiko..

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Exchange, Refund and Cancellation Policy
1.2 (38 reviews)
No votes
Reviewer's quote

The Luminox web site does not seem to be working and no one answers the phone.

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I needed to send to Seiko repair department my old SEIKO dress watch for crystal replacement, and talked with an agent on the phone, she said the case, the part that holds the movement, I case of the watch, and the crystal was available but was back order and would arrive in 2 weeks, so I sent the...

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Product or Service Quality
1.3 (37 reviews)
No votes
Reviewer's quote

This is the second service required for an out of warranty 1880. Now it looks like a whole new movement, stem and crown needs replacement. Unusual because it generally sits in the drawer...

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...Our first experience with a Seiko watch would be rated 10, excellent quality. The new watch that’s less than a year old, rating would be a 0. Seiko’s quality of watches has gone down hill...

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Diversity of Products or Services
2.3 (35 reviews)
No votes
Reviewer's quote

...LUMINOX: IF YOU ARE LISTENING - ADDRESS THIS PROBLEM or you will not have any repeat customers for your products..

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I bought a $300 fifty watch at Macy's and has had a problem since day one and now they want me to send it to say go and it will take 3 weeks to get my expensive watch back Macy's has the worst service in jewelry Incycle does not stand behind their products..

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Luminox and Seiko Pros and Cons

Pros
  • Tritium lighting
  • Style of watch
  • Nice looking watch
  • Twenty year old kinetic seiko watch
  • Excellent quality
  • Appeal
Cons
  • Customer service
  • Would not honor warranty
  • Very poor quality product
  • Customer service
  • Warranty
  • Lack of communication

Luminox and Seiko Most Positive Reviews

Top rated reviews
5

I purchased my Luminox Colormark a year ago , as well as buying my daughter a pink/black version at the same time....

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5

frist of all i will only buy a seiko this is the best watch i have ever had ....i never take it off i do every thing...

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3.7

Excellent for 2 1/2 years or so...Then the minute hand dislodged and jammed the other hands! Now...must locate the...

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5

I just bought what I thought was such a beautiful watch, a Seiko leather band `Presage` with open heart on front and ope...

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Luminox and Seiko Most Critical Reviews

Lowest rated reviews
1

I received a Model 0201BO SEA TEAM watch for my birthday last year and within 6 months the crown/stem and band broken o...

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1

I purchased a Seiko Kinetic watch-2009-The glass face fogs on the inside when I go outside and the temperature is below...

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1

Bought a Luminox 'Evo Navy Seal Blackout' in Feb this year. I work underwater a lot, and figured that a watch the bore...

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1

I bought a Seiko Solar SSC017 in 2012. It worked well for about 18 months, but then quit working. It has a 3 year...

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Luminox and Seiko Latest Reviews

Recent published reviews
2.7

I am sending my new Luminox 1003 series back because it doesnt keep accurate time. Im sending my Luminox 5350 series...

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1.8

I needed to send to Seiko repair department my old SEIKO dress watch for crystal replacement, and talked with an agent...

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1

The Luminox web site does not seem to be working and no one answers the phone.

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No votes

I had mailed to you for repairs of a chronograph a few days ago but have not heard from you yet. Can you please look...

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Luminox and Seiko Products and Services

Most reviewed product and services
  • Luminox Watch (34 reviews)
  • Luminox 8800 Watch (5 reviews)
  • Luminox 3050 Watch (5 reviews)
  • Seiko Watch (31 reviews)
  • Seiko Watch Repair (7 reviews)
  • Seiko Divers Watch (4 reviews)