PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Luminox and Rolex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Luminox
Rolex

Luminox and Rolex Overview

Total reviews 87 2
Company responses 0 0
Issues resolved 1 0

Luminox and Rolex Consumer Ratings

Rank
187 out of 856 in Jewelry and Accessories category
236 out of 856 in Jewelry and Accessories category
Customer service
116 in category
277 in category
Exchange, Refund and Cancellation Policy
112 in category
259 in category
Product or Service Quality
144 in category
261 in category
Price Affordability
185 in category
82 in category

Luminox and Rolex Rating Details

Customer service
1.3 (40 reviews)
1 (1 review)
Reviewer's quote

Customer service sucks *** worst I ever seen, impossible to get a hold of somebody on the phone, and via email, Irene is the worst stupid *** don't even write English properly. Stop lying to your customer about your *** product that worst $20 and not $500, it breaks a month later because of ***...

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Dears managementI am complaining of 2 things1- my watch glass have broken because of fell down from the table !!2- the branch have said I don’t have warranty because I don’t have the warranty document , the warranty should be in the system with the watch serial numberI need to fix my watch and...

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Exchange, Refund and Cancellation Policy
1.2 (38 reviews)
1 (1 review)
Reviewer's quote

The Luminox web site does not seem to be working and no one answers the phone.

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No items

Product or Service Quality
1.3 (37 reviews)
1 (1 review)
Reviewer's quote

This is the second service required for an out of warranty 1880. Now it looks like a whole new movement, stem and crown needs replacement. Unusual because it generally sits in the drawer...

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No items

Price Affordability
1.7 (30 reviews)
3 (1 review)
Reviewer's quote

I corrected that but this was ignored by Saltzman who stated the watch's mechanism was faulty and needed repair at a price over $100, including credit for the $15 I had already sent them. I complained directly to Luminox who essentially told me they would not honor the 2 year warranty. I asked that...

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No items

Luminox and Rolex Pros and Cons

Pros
  • Tritium lighting
  • Style of watch
  • Nice looking watch
No votes
Cons
  • Customer service
  • Would not honor warranty
  • Very poor quality product
No votes

Luminox and Rolex Most Positive Reviews

Top rated reviews
5

I purchased my Luminox Colormark a year ago , as well as buying my daughter a pink/black version at the same time....

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No votes
3.7

Excellent for 2 1/2 years or so...Then the minute hand dislodged and jammed the other hands! Now...must locate the...

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No votes

Luminox and Rolex Most Critical Reviews

Lowest rated reviews
1

I received a Model 0201BO SEA TEAM watch for my birthday last year and within 6 months the crown/stem and band broken o...

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1.4

Dears management
I am complaining of 2 things
1- my watch glass have broken because of fell down from the table !!
2- the b...

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1

Bought a Luminox 'Evo Navy Seal Blackout' in Feb this year. I work underwater a lot, and figured that a watch the bore...

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No votes

Luminox and Rolex Latest Reviews

Recent published reviews
2.7

I am sending my new Luminox 1003 series back because it doesnt keep accurate time. Im sending my Luminox 5350 series...

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No votes

Hi I recently bought a Rolex Explorer to 42 mil from watch master London new I recently got reading glasses and to my...

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1

The Luminox web site does not seem to be working and no one answers the phone.

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No votes

Luminox and Rolex Products and Services

Most reviewed product and services
  • Luminox Watch (34 reviews)
  • Luminox 3050 Watch (5 reviews)
  • Luminox 8800 Watch (5 reviews)
  • Rolex Watch (16 reviews)
  • Rolex Datejust Watch (3 reviews)