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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 1052 TOTAL REVIEWS
  • $75.7K CLAIMED LOSSES
  • $235 AVERAGE LOSS
2.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Way makeup looks 8
  • Not applicable 8
  • Look of the make up 6
  • Order processing 6
  • Results of the product 5

Customers don't like

  • Customer service10
  • Being taken advantage of8
  • Hidden cost not being told upfront7
  • Misleading the price7
  • Price6
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1759 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Losing my hair when i shampooed4
  • Unhelpful customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Mary Caydler

SAs far as I having tried both products As I am concerned they are both rip offs Luminess is bad as advertising a product at one price then dooping the customer into additionaly high payments This false advertising as I am concerned Wen i was not happy with product To me Luminess is the worst Would not recommend to anyone Thank myou Mary Caydler