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Luminess Air

Cosmetics and Personal Care
  • 10 ISSUES RESOLVED
  • 1344 TOTAL REVIEWS
  • $88.8K CLAIMED LOSSES
  • $225 AVERAGE LOSS
2.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Way makeup looks 8
  • Product 6
  • Order processing 6
  • Look of the make up 6
  • Results of the product 5

Customers don't like

  • Customer service31
  • Misleading the price8
  • Being taken advantage of8
  • Whole scam of the infomercial7
  • Unproffessionalism7
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Ulta

Cosmetics and Personal Care
  • 4 ISSUES RESOLVED
  • 733 TOTAL REVIEWS
  • $38.2K CLAIMED LOSSES
  • $203 AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Points program 7
  • In-store shopping 6
  • Price 5
  • Rewards card 4
  • Products 4

Customers don't like

  • Customer service52
  • Ordering online10
  • No estimated date for delivery3
  • Store manager2
  • Rude staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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