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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 1085 TOTAL REVIEWS
  • $77.5K CLAIMED LOSSES
  • $234 AVERAGE LOSS
2.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Way makeup looks 8
  • Not applicable 8
  • Look of the make up 6
  • Order processing 6
  • Results of the product 5

Customers don't like

  • Customer service11
  • Being taken advantage of8
  • Hidden cost not being told upfront7
  • Price7
  • Misleading the price7
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The Body Shop

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $1K CLAIMED LOSSES
  • $68 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product quality 2
  • Tea tree line 1

Customers don't like

  • Website or customer service2
  • Dissatisfied respect customers money2
  • Membership program1
  • Service in store1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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