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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 1153 TOTAL REVIEWS
  • $80.9K CLAIMED LOSSES
  • $236 AVERAGE LOSS
2.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Way makeup looks 8
  • Order processing 6
  • Look of the make up 6
  • Results of the product 5
  • Makeup 4

Customers don't like

  • Customer service27
  • Misleading the price8
  • Being taken advantage of8
  • Price7
  • Hidden cost not being told upfront7
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The Body Shop

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 97 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $67 AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Product quality 4
  • Tea tree line 1
  • Products 1

Customers don't like

  • Website or customer service6
  • Customer service6
  • Dissatisfied respect customers money3
  • No one available-ever2
  • Absolutely no contact2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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