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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 951 TOTAL REVIEWS
  • $70.1K CLAIMED LOSSES
  • $237 AVERAGE LOSS
2.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Way makeup looks 8
  • Not applicable 7
  • Look of the make up 6
  • Order processing 5
  • Makeup 4

Customers don't like

  • Being taken advantage of21
  • Customer service17
  • Price17
  • Hidden cost not being told upfront11
  • Unproffessionalism10
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The Body Shop

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $655 CLAIMED LOSSES
  • $60 AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product quality 2
  • Tea tree line 1

Customers don't like

  • Website or customer service2
  • Lack of ethics2
  • Fact that my renewed discount card was not honoured1
  • Web site and customer service1
  • Unsatisfied should respect customers money donot fool them1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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