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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 1004 TOTAL REVIEWS
  • $72.8K CLAIMED LOSSES
  • $236 AVERAGE LOSS
2.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Way makeup looks 8
  • Not applicable 8
  • Look of the make up 6
  • Order processing 6
  • Results of the product 5

Customers don't like

  • Being taken advantage of21
  • Customer service19
  • Price17
  • False advertising11
  • Hidden cost not being told upfront11
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SkinStore

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 22 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $766 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Prices 1

Customers don't like

  • Extremely poor service2
  • Customer service staff lying2
  • Customer service team not helpful at all2
  • Them making it difficult for a customer to correct their mistake1
  • Wouldnt take back and replace a faulty product1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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