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Luminess Air

Cosmetics and Personal Care
  • 10 ISSUES RESOLVED
  • 1303 TOTAL REVIEWS
  • $87.5K CLAIMED LOSSES
  • $227 AVERAGE LOSS
2.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Way makeup looks 8
  • Product 6
  • Order processing 6
  • Look of the make up 6
  • Results of the product 5

Customers don't like

  • Customer service30
  • Misleading the price8
  • Being taken advantage of8
  • Whole scam of the infomercial7
  • Unproffessionalism7
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Sephora

Cosmetics and Personal Care
  • 0 ISSUES RESOLVED
  • 132 TOTAL REVIEWS
  • $7.9K CLAIMED LOSSES
  • $315 AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Variety of products 3
  • Range of products 3
  • Variety 1
  • Rewards program 1
  • Rachel 1

Customers don't like

  • Poor customer service16
  • False advertising5
  • Service3
  • Rude customer service1
  • Rude and generic customer service and response1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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