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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 1085 TOTAL REVIEWS
  • $77.5K CLAIMED LOSSES
  • $234 AVERAGE LOSS
2.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Way makeup looks 8
  • Not applicable 8
  • Look of the make up 6
  • Order processing 6
  • Results of the product 5

Customers don't like

  • Customer service11
  • Being taken advantage of8
  • Hidden cost not being told upfront7
  • Price7
  • Misleading the price7
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Rodan and Fields

Cosmetics and Toiletries
  • 4 ISSUES RESOLVED
  • 272 TOTAL REVIEWS
  • $26.6K CLAIMED LOSSES
  • $567 AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Redefine regimen 6
  • Product 5
  • Consultant 3
  • Reverse regimen 3
  • Consultant was nice 3

Customers don't like

  • Terrible customer service3
  • Shady business tactics3
  • Facebook stalking2
  • Lack of customer service2
  • How i was treated2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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