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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 982 TOTAL REVIEWS
  • $71.8K CLAIMED LOSSES
  • $238 AVERAGE LOSS
2.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Way makeup looks 8
  • Not applicable 8
  • Look of the make up 6
  • Order processing 6
  • Results of the product 5

Customers don't like

  • Being taken advantage of21
  • Customer service19
  • Price17
  • False advertising11
  • Hidden cost not being told upfront11
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Mary Kay

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 126 TOTAL REVIEWS
  • $12.9K CLAIMED LOSSES
  • $446 AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Products 3
  • Company concept 2
  • Do not like 1
  • Lipstick 1
  • Incentives 1

Customers don't like

  • Being lied to and misled5
  • Cult-like atmosphere3
  • Shady practices3
  • Fawned over for ordering2
  • Way they treat their long time customers1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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