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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 948 TOTAL REVIEWS
  • $69.9K CLAIMED LOSSES
  • $238 AVERAGE LOSS
2.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Way makeup looks 8
  • Not applicable 7
  • Look of the make up 6
  • Order processing 5
  • Makeup 4

Customers don't like

  • Being taken advantage of21
  • Customer service17
  • Price17
  • Hidden cost not being told upfront11
  • Unproffessionalism10
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Mary Kay

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 119 TOTAL REVIEWS
  • $11.6K CLAIMED LOSSES
  • $428 AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Products 2
  • Company concept 2
  • Do not like 1

Customers don't like

  • Being lied to and misled4
  • Cult-like atmosphere3
  • Fawned over for ordering2
  • Shady practices2
  • Way they treat their long time customers1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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