Luminess Air vs Mary Kay

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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 918 TOTAL REVIEWS
  • $68.5K CLAIMED LOSSES
  • $239 AVERAGE LOSS
2.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Way makeup looks 8
  • Not applicable 8
  • Look of the make up 6
  • Order processing 6
  • Results of the product 5

Customers don't like

  • Being taken advantage of20
  • Customer service18
  • Price17
  • False advertising11
  • Hidden cost not being told upfront11

Products by Luminess Air

No items

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Mary Kay

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $11.6K CLAIMED LOSSES
  • $428 AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Products 3
  • Company concept 2
  • Do not like 1
  • Lipstick 1
  • Incentives 1

Customers don't like

  • Being lied to and misled5
  • Cult-like atmosphere3
  • Shady practices3
  • Fawned over for ordering2
  • Way they treat their long time customers1

Products by Mary Kay

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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