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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 1108 TOTAL REVIEWS
  • $78.3K CLAIMED LOSSES
  • $235 AVERAGE LOSS
2.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Way makeup looks 8
  • Not applicable 8
  • Order processing 6
  • Look of the make up 6
  • Results of the product 5

Customers don't like

  • Customer service12
  • Being taken advantage of8
  • Price7
  • Misleading the price7
  • Hidden cost not being told upfront7
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Mary Kay

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 134 TOTAL REVIEWS
  • $13K CLAIMED LOSSES
  • $406 AVERAGE LOSS
2.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Products 3
  • Company concept 2
  • Quality of products 1
  • Lipstick 1
  • Incentives 1

Customers don't like

  • Shady practices2
  • Cult-like atmosphere2
  • Being lied to and misled2
  • Way they treat their long time customers1
  • No real sales training1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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