PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lumare and Younique as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lumare
Younique

Lumare and Younique Overview

Total reviews
311
356
Company responses
0
0
Issues resolved
3
5

Younique was first mentioned on PissedConsumer on May 31, 2014 and since then this brand received 356 reviews. It is 45 reviews more than Lumare received since Jan 30, 2015. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Lumare customer support team and Younique customer service.

Lumare and Younique Consumer Ratings

Rank
272 out of 1159 in Cosmetics and Personal Care category
164 out of 1159 in Cosmetics and Personal Care category
Customer service
210 in category
83 in category
Website
234 in category
111 in category
Product or Service Quality
208 in category
140 in category

According to consumer ratings and reviews, Younique ranks 108 points higher in the Cosmetics and Personal Care category than Lumare. People gave Lumare 1 stars for Customer service criterion in Cosmetics and Personal Care category and it is 221 points higher than the worst rated brand in this category. At the same time, Younique was rated 1.9 stars for Customer service criterion in this category and it is 348 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Younique has a higher rating than Lumare. Regarding Product or Service Quality criterion, consumers gave Lumare 1.3 stars and it is 52% greater than other in category. Younique however was rated 1.7 stars and it is 68% greater than other in category.

Lumare and Younique Rating Details

Customer service
1 (88 reviews)
1.9 (209 reviews)
Reviewer's quote

Did the free trail tap no on the eye cream even when they call me I said no over and over customer service can't help you they give you an # to call which is automatic next thing I know getting charge $40. To cancel something I never agreed to in the 1st place This whole experience was nothing but...

PissedConsumer1084542

...Customer service attempted to blame me suggesting I put my lids on tighter. Yet I reported it the 1st time product used right after it arrived. They use every tactic not to return or replace product..

Tonya E
Website
1.2 (86 reviews)
2.2 (202 reviews)
Reviewer's quote

I advise, before calling, looking them up on the BBB website and placing a complaint there and contacting your bank in order to ensure no more charges can be placed from them on your account. I pushed so hard to get a full refund and wanted to return the products but was met with refusal and...

PissedConsumer709680

I contacted their customer care 4 times via their website and 3 out of the 4 times I never got a reply. The only time I did, the agent just said she would be happy to pass me on to another department and left it their without any assurance that they would take care of my case and no apologies for...

PissedConsumer1110592
Product or Service Quality
1.3 (86 reviews)
1.7 (197 reviews)
Reviewer's quote

...ver processed the full refund they promised ! I was assured it was only a sample! 2 charges on my card amounting up to $90 I never authorized This or for more products !! The girl tried to give me a discount, I said let me make my self more clear I don’t want this product it doesn’t work ! She issued me a refund it would be 5 ...

Nicole G

I ordered my first product-the foundation mentioned above. I did so because I like the rep. Oh my the SMELL-I wore it two days and the stale perfume smell was too much-made me sick...

Fascia B

Lumare and Younique Pros and Cons

Pros
  • How fast they shipped
  • Worked great
  • Opportunity to try the products for only the cost ofppi
  • Presenter
  • Sales representative
  • Rosewater
Cons
  • Business model and trickery
  • Dishonest company
  • Sneaky and dishonest
  • Products
  • Defective products
  • Customer service

Lumare and Younique Most Positive Reviews

Top rated reviews
5

I ordered the pay shipping only charges for the eye cream and anti-aging serum. 13 days later I was charged $98.71,...

5

Honestly I love younique! Yes it's pricy but I hasn't found a good foundation until I tried the liquid foundation. Oh...

Lumare and Younique Most Critical Reviews

Lowest rated reviews
1

This is a scam. !!!! It made My Face peel, itch, red splicing on MY FACE. NOW, AFTER TRY ING TO R EACH SOMEONE, (BEFORE...

1

I'm really annoyed. Not with the makeup, or necessarily the business, but basically I have one of your representatives...

Lumare and Younique Latest Reviews

Recent published reviews
1

They lied never processed the full refund they promised !
I was assured it was only a sample! 2 charges on my card amount...

Read all 311 reviews

I purchased some make up from younique and it is not the right color I need an exchange

Read all 356 reviews

Lumare and Younique Products and Services

Most reviewed product and services
  • Lumare Free Trial (93 reviews)
  • Lumare Cream (45 reviews)
  • Lumare Cream Free Trial (14 reviews)
  • Younique Touch Mineral Foundation (49 reviews)
  • Younique Foundation (41 reviews)
  • Younique Mascara (30 reviews)