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Lumare

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 297 TOTAL REVIEWS
  • $19.2K CLAIMED LOSSES
  • $153 AVERAGE LOSS
1.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • How fast they shipped 4
  • Opportunity to try the products for only the cost ofppi 1

Customers don't like

  • Business model and trickery13
  • Dishonest company11
  • Sneaky and dishonest8
  • Charged after calling to cancel7
  • Dishonest trial offer6
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1761 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Losing my hair when i shampooed4
  • Unhelpful customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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