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Lumare

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 297 TOTAL REVIEWS
  • $19.2K CLAIMED LOSSES
  • $153 AVERAGE LOSS
1.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • How fast they shipped 4
  • Opportunity to try the products for only the cost ofppi 1

Customers don't like

  • Business model and trickery13
  • Dishonest company11
  • Sneaky and dishonest8
  • Charged after calling to cancel7
  • Dishonest trial offer6
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 685 TOTAL REVIEWS
  • $35K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service13
  • Ordering online10
  • Poor customer service4
  • No estimated date for delivery3
  • Store manager2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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