PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lumare and Stemologica as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lumare
Stemologica

Lumare and Stemologica Overview

Total reviews 311 1204
Company responses 0 0
Issues resolved 3 1

Lumare and Stemologica Consumer Ratings

Rank
315 out of 920 in Cosmetics and Personal Care category
285 out of 920 in Cosmetics and Personal Care category
Customer service
230 in category
207 in category
Website
259 in category
252 in category
Product or Service Quality
229 in category
217 in category
Price Affordability
270 in category
269 in category

Lumare and Stemologica Rating Details

Customer service
1 (89 reviews)
1.2 (296 reviews)
Reviewer's quote

Did the free trail tap no on the eye cream even when they call me I said no over and over customer service can't help you they give you an # to call which is automatic next thing I know getting charge $40. To cancel something I never agreed to in the 1st place This whole experience was nothing but...

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I selected a FREE GIFT as a thank you for completing a Customer survey. Ever since, I have been inundated with further orders (and suspect I’m being charged for, but you never disclose any payment information) I have NOT authorised you to charge ANY of my cards. Take this e-mail as an instruction...

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Website
1.2 (87 reviews)
1.3 (262 reviews)
Reviewer's quote

I advise, before calling, looking them up on the BBB website and placing a complaint there and contacting your bank in order to ensure no more charges can be placed from them on your account. I pushed so hard to get a full refund and wanted to return the products but was met with refusal and...

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You need to go to the website set up an account and change your settings from auto ship monthly. They sign you up and that's it. Also you need cancel your credit card...

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Product or Service Quality
1.3 (87 reviews)
1.4 (224 reviews)
Reviewer's quote

...ver processed the full refund they promised ! I was assured it was only a sample! 2 charges on my card amounting up to $90 I never authorized This or for more products !! The girl tried to give me a discount, I said let me make my self more clear I don’t want this product it doesn’t work ! She issued me a refund it would be 5 ...

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...very bad service answer no phones nor emails. get your finger out and help people..

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Price Affordability
1.1 (76 reviews)
1.1 (263 reviews)
Reviewer's quote

I ordered the samples and received nothing in the mail, and they double charged me full price for both and will NOT refund me my money! They hangup on me when I call. I want my money back!!..

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...Liars and robbers DO NOT SIGN UP OR USE THEM A MONTH LATER THEY WILL CHARGE YOU FULL PRICE. If I knew that was how much it cost and that they were going to be charging me for it a month later I would never have used them. Stay away from Stemologica they are robbers..

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Lumare and Stemologica Pros and Cons

Pros
  • How fast they shipped
  • Worked great
  • Opportunity to try the products for only the cost ofppi
  • False offer
  • Product
  • Good product
Cons
  • Business model and trickery
  • Dishonest company
  • Sneaky and dishonest
  • Customer service
  • Stole my money
  • Fact i was charged

Lumare and Stemologica Most Positive Reviews

Top rated reviews
5

I ordered the pay shipping only charges for the eye cream and anti-aging serum. 13 days later I was charged $98.71,...

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5

They had a banner, which read skin treatment for 5.99
my wife ordered it, and then was charged an additional 169 by this...

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5

I am holding a package that came yesterday after calling to say STOP sending me these. I only ordered the sample. ...

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5

Could Natural Max Garcinia be the new enchantment pill to spare every one of us from weight or simply the most up to dat...

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Lumare and Stemologica Most Critical Reviews

Lowest rated reviews
1

This is a scam. !!!! It made My Face peel, itch, red splicing on MY FACE. NOW, AFTER TRY ING TO R EACH SOMEONE, (BEFORE...

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1

I signed up for a free trial and then received further products which I didn't ask for and they charged my b/a which...

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1

I received the "samples" of the Lumare Serum and Eye Cream in December. Nowhere in the promotion did it indicate that...

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1

I filled in a questionaire with ASDA and they told me I have been offered these products all I have to do was pay the...

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Lumare and Stemologica Latest Reviews

Recent published reviews
1

I ordered the samples and received nothing in the mail, and they double charged me full price for both and will NOT...

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No votes

ordered said cream .like so many others,and was under the impression that the £3.95 was for samples . Then if you liked...

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1

They lied never processed the full refund they promised !
I was assured it was only a sample! 2 charges on my card amount...

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No votes

Total fraud scammers do not give them a single credit ca4d/ bank detail

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Lumare and Stemologica Products and Services

Most reviewed product and services
  • Lumare Free Trial (93 reviews)
  • Lumare Cream (45 reviews)
  • Lumare Cream Free Trial (14 reviews)
  • Stemologica Free Trial (333 reviews)
  • Stemologica Cream (126 reviews)
  • Stemologica Account (118 reviews)