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Lumare

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 302 TOTAL REVIEWS
  • $19.3K CLAIMED LOSSES
  • $152 AVERAGE LOSS
1.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • How fast they shipped 4
  • Opportunity to try the products for only the cost ofppi 1

Customers don't like

  • Business model and trickery13
  • Dishonest company11
  • Sneaky and dishonest8
  • Charged after calling to cancel7
  • Dishonest trial offer6
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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 1084 TOTAL REVIEWS
  • $77.5K CLAIMED LOSSES
  • $234 AVERAGE LOSS
2.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Way makeup looks 8
  • Not applicable 8
  • Look of the make up 6
  • Order processing 6
  • Results of the product 5

Customers don't like

  • Customer service11
  • Being taken advantage of8
  • Hidden cost not being told upfront7
  • Price7
  • Misleading the price7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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