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Lufthansa

Transport
  • 0 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $5.9K CLAIMED LOSSES
  • $985 AVERAGE LOSS
1.3
Website
Staff
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Do not honor service commitments1
  • Failure to perform basic functions adequately1
  • Lack of responsiveness1
  • Poor customer service1
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Us Airways

Transport
  • 1 ISSUES RESOLVED
  • 466 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Website
Staff
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Flight schedule 3
  • Hourly shuttles 2
  • Some personal interactions 1

Customers don't like

  • Misinformation5
  • Length of time on hold2
  • Rescheduling2
  • Rude staff2
  • Service2

Products by Us Airways

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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