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  • 0 ISSUES RESOLVED
  • 196 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $200 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Item arrived relatively quickly 1
  • Item is fine 1
  • Products 1

Customers don't like

  • Slow delivery2
  • Falst advertising1
  • Pay for return shipping1
  • Ridiculous close times1
  • Unknown charges with return ship1
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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 195 TOTAL REVIEWS
  • $33.4K CLAIMED LOSSES
  • $492 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Ease of use 3
  • Convenience of photo organization 3
  • Old shutterfly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service22
  • Shipping policy7
  • Delivery status6
  • Liers that promised results but gave us nothing5
  • Website3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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