PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LPL Financial and UBS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LPL Financial
UBS

LPL Financial and UBS Overview

Total reviews
113
79
Company responses
0
0
Issues resolved
0
2

LPL Financial and UBS Consumer Ratings

Rank
329 out of 1843 in Financial Services category
353 out of 1843 in Financial Services category
Customer service
181 in category
265 in category
Product or Service Quality
264 in category
256 in category
Reliability
223 in category
211 in category
Diversity of Products or Services
227 in category
191 in category

LPL Financial and UBS Rating Details

Customer service
1.5 (41 reviews)
1.2 (19 reviews)
Reviewer's quote

...trust, I wrote a sharply worded, but professional, letter and sent it to LPL Financial's San Diego headquarters, using a printed #10 envelope, addressed to Customer Service. That was in early May. I have had no response to...

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And of course, customer service is not that nice after the bank "kick" you out. After this terrible experience, don't worry UBS, I will never come back to you and I will make sure that everyone around me acknowledge about this issue also. So, I want to share this experience to everyone and I hope...

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Product or Service Quality
1.1 (34 reviews)
1.2 (21 reviews)
Reviewer's quote

...They rant and raves how good their service was to us the advisor. I found out in 25 days of the official acquisition that this was not the case. I was hit for some licensing fees and when I called the licensing department they told me that I didn’t need the licenses yet paid them anyway...

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I had a Business Account with them for about 6 - 7 Months, each Month they deducted a Basis Service Fee of CHF 20 which is a Ripp Off, considering I hardly used the Account. When I finally closed the Account, they charged me another CHF 20 Service Fee plus a CHF Postage Fee which did not make sense...

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Reliability
1.2 (34 reviews)
1.2 (17 reviews)
Reviewer's quote

https://www.finra.org/sites/default/files/aao_documents/13-00505-Award-All%20Public%20Panel-20150610.pdfAward FINRA Dispute ResolutionIn the Matter of the Arbitration Between:Claimant Case Number: 13-00505 Adam M. Susser Special Needs Irrevocable Trust DTD 7-28-03vs.Respondent Hearing Site: Boca...

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When my father passed away in March of 2019 UBS refused to transfer his accounts to my name despite the fact that all of his accounts were listed TOD to me and had been for a decade or more prior to his death. It took a full year and the work of lawyers in Colorado and New Jersey to eventually...

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Diversity of Products or Services
1.5 (31 reviews)
1.8 (13 reviews)
Reviewer's quote

...They know nothing about financial products. All they can do is push whatever pays them the highest commission. DO NOT INVEST IN LPL!..

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This financial institution could have a better online site as it is quite bland and somewhat hard to navigate, but with them providing services that have met our expectations they have demonstrated that they are reliable, dependable, and secure enough to manage assets for those within the state of...

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LPL Financial and UBS Pros and Cons

Pros
  • Initial speal on making us money
  • rep was competent
  • That they were in town
  • That it is close to where i am living
  • Ozan urhans professional and sympathetic response
  • Most detailed credit bills
Cons
  • Worst experience ever
  • Worst customer services
  • Not cooperative
  • Negligence
  • Lack of advice
  • Zurich

LPL Financial and UBS Most Positive Reviews

Top rated reviews
3.3

Just got a letter from Capital Forensics who provides "consulting" for LPL and they notified me LPL had a security...

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3.7

The service was great till the point i was a customer and during handling of closure the behaviour was very non cooperat...

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No votes
3.3

We have been using UBS Financial AG for the past ten years on our end and have had absolutely no issue with company othe...

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LPL Financial and UBS Most Critical Reviews

Lowest rated reviews
1

I am an advisor that was formerly with LPL. I am now at a new broker dealer (Thank God). I have been trying to...

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1

I am trying since August to inherit my late father's funds. UBS asks me to send documents after documents, yet when I...

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1

Very poor service ,lack of communication.requested an overnight delivery of my funds .they sent it regular mail ..I'm
De...

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1

After closing my account, i asked them to transfer the rest of my money to my other account cause i had to leave the...

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LPL Financial and UBS Latest Reviews

Recent published reviews
No votes

LPL sent 1099 to the irs with my name and somebody elses dispersement info, which has now held up 2years of tax returns...

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No votes

I received Patrick's acknowledgement of my account closure AFTER I called you. I don't know what caused the transmission...

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1

https://www.finra.org/sites/default/files/aao_documents/13-00505-Award-All%20Public%20Panel-20150610.pdf
Award FINRA Disp...

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1

When my father passed away in March of 2019 UBS refused to transfer his accounts to my name despite the fact that all of...

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LPL Financial and UBS Products and Services

Most reviewed product and services
  • Lpl Financial Account (36 reviews)
  • Lpl Financial Investment Service (17 reviews)
  • Lpl Financial Financial Advisor (10 reviews)
  • Ubs Account (28 reviews)
  • Ubs Customer Care (7 reviews)
  • Ubs Financial Advisor (7 reviews)