Lowes vs Wayfair

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Lowes

Supermarkets and Malls
  • 11 ISSUES RESOLVED
  • 2812 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 9
  • Friendliness of staff 6
  • Price 4
  • Product was fine 4
  • Would rate zero stars if i could 3

Customers don't like

  • Customer service received45
  • Customer service32
  • Lack of response26
  • Service22
  • Unwilling to help11

Products by Lowes

No items

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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 385 TOTAL REVIEWS
  • $45.3K CLAIMED LOSSES
  • $440 AVERAGE LOSS
1.8
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Not a single thing 9
  • Customer service 6
  • Product 6
  • None 3
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7

Products by Wayfair

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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