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Lowes

Supermarkets and Malls
  • 15 ISSUES RESOLVED
  • 2992 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 9
  • Friendliness of staff 6
  • Price 5
  • Product was fine 4
  • Would rate zero stars if i could 4

Customers don't like

  • Customer service received45
  • Customer service33
  • Lack of response26
  • Service24
  • Unwilling to help11
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Tracfone

Telecommunications
  • 12 ISSUES RESOLVED
  • 986 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $435 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • No contract 12
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Poor customer service20
  • Untrained call centers13
  • Customer service11
  • Rude customer service people11
  • Service while trying add minutes7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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