PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Totalprotect and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Totalprotect
Lowes

Totalprotect and Lowes Overview

Total reviews
16
5510
Company responses
0
3
Issues resolved
0
56

Totalprotect and Lowes Consumer Ratings

Rank
176 out of 925 in Household Services category
67 out of 321 in Supermarkets and Malls category
Product or Service Quality
201 in category
70 in category
Website
115 in category
49 in category
Diversity of Products or Services
117 in category
63 in category
Value for money
71 in category
61 in category

Totalprotect and Lowes Rating Details

Product or Service Quality
1 (10 reviews)
1.9 (1592 reviews)
Reviewer's quote

...Their in US customer service people are fairly proficient, but the foreign company they use is mostly incompetent. I was lied to, hung up on and stalled repeatedly..

Read full review

Ordered multiple products on line. They stated a 2 day for items to be shipped. Emailed me to state the delivery was delayed...

Read full review
Website
1.6 (9 reviews)
2.4 (1569 reviews)
Reviewer's quote

My husband Samuel Cole is hospitalzied with blood cancer and not able to make the call to this company. I was told that i could not cancel it because my name is not on the contract. He wants this cancelled. I have a Durable Power of Attorney and i am requesting this contract be cancelled.

Read full review

...The website to track rebates has not been operational for months. The manager at my store hasnt a clue. ..

Read full review
Diversity of Products or Services
1.4 (9 reviews)
2.5 (1497 reviews)
Reviewer's quote

Filed a claim over 48 hours ago. They assigned repairs to a provider over 8 hours away. 5 calls to resolve, still nothing. Manager to call me back in 48 hours... still waiting. This started 3 days ago, called 1800.474.4047. Representative was hard to understand, and would not give me any...

Read full review

I am very frustrated and disappointed with the customer service for Lowe’s products. I have been calling since 5/21 and was able to speak to someone one time. She told me to call back in three weeks, which I did and have been since with no answer...

Read full review
Value for money
1.4 (9 reviews)
2.2 (1353 reviews)
Reviewer's quote

Cross country owns this company it is a waste of your money. Their claims service is very bad. My microwave went out in October of last year, they said they could not fix it and would replace it...

Read full review

00 for them to pick it up for something i was sold and didn't work so hired someone to bring it back to the store then cashier said i couldn't get my money back from the extended service plan she check and then said i could. i almost called BBB because this is not right and im not happy i bought...

Read full review

Totalprotect and Lowes Pros and Cons

Pros
  • Initial service was good
  • Location
  • Product
  • Price
Cons
  • Were rude and unwilling to help
  • Not having the problem taken care of
  • Non fulfillment of promises
  • Customer service
  • Customer service received
  • Service

Totalprotect and Lowes Most Positive Reviews

Top rated reviews
No votes
5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

Read full review
No votes
5

I recently remodeled my bathroom with the PSI in Kissimmee, fl. It was absolutely a smooth sailing experience. The...

Read full review

Totalprotect and Lowes Most Critical Reviews

Lowest rated reviews
1

I would like for someone to contact i have a issue that has not been resolved please contact 601 750 2040

Read full review
1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

Read full review
1

Total scam! 10 days without air! No service whatsoever. Found out too late happened to my neighbor. They gave him...

Read full review
1

PURCHASED A FRIDGE, IT STOPPED WORKING 2 MONTHS LATER! I HAVE GONE THROUGH ALL HOOPS WITH THEM ALONG WITH TERMS AND...

Read full review

Totalprotect and Lowes Latest Reviews

Recent published reviews
1

My husband Samuel Cole is hospitalzied with blood cancer and not able to make the call to this company. I was told that...

Read full review
No votes

On 27 Jun I purchased several hundreds of dollars worth of bldg supplies at the Broken Arrow, Ok (1900 East Hillside)...

Read full review
1

I was a customer for 12 years. I had a failure in my central heat and air system. The company claimed they didn't have...

Read full review
1

I purchased 3 items on line
Order #415280943
Invoice 89680
The gas trimmer broken 110 stop working
Started leaking gas from...

Read full review

Totalprotect and Lowes Products and Services

Most reviewed product and services
  • Totalprotect Homeowners Policy Claim (3 reviews)
  • Totalprotect Home Warranty (2 reviews)
  • Totalprotect Plumbing Service (1 review)
  • Lowes Customer Care (517 reviews)
  • Lowes Delivery Service (359 reviews)
  • Lowes Manager (304 reviews)