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Lowes

Supermarkets and Malls
  • 22 ISSUES RESOLVED
  • 3325 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 10
  • Price 6
  • Friendliness of staff 6
  • Would rate zero stars if i could 5
  • Product was fine 4

Customers don't like

  • Customer service received30
  • Customer service24
  • Service11
  • Lack of response8
  • Lack of communication5
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Staples

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 737 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $636 AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Helpful manager 3
  • Customer service reps 3
  • Selection and products 2
  • Manager tried to be helpful 2
  • Friendliness of the cashiers 2

Customers don't like

  • Poor customer service5
  • Unable to provide adequate solution with their mistakes3
  • Misrepresentations in listing3
  • Incompetence that cost me money3
  • Incompetence of staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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