Sears vs Lowes
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sears and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Sears and Lowes Overview
Total reviews | 7580 | 7972 |
Company responses | 844 | 3 |
Issues resolved | 56 | 112 |
Sears and Lowes Consumer Ratings
Sears and Lowes Rating Details
Sears and Lowes Pros and Cons
- Price
- I will like it when they are out of business
- Back when they knew how to take care of their customers
- Location
- Price
- Close by
- Poor customer service
- Delivery experience
- Service
- Customer service
- Customer service received
- Service
Sears and Lowes Most Positive Reviews
Dear Review #141****:
With the filing of bankruptcy for Sears, the cleanup process is lengthy and has brought about signi...
Plumbers claimed that disposal could only be installed under small sink which is not the sink we use for the...
went to sears toda to buy just two pants thats it.
i was stuck at register for half a freakin hour cus the check out p...
ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...
Sears and Lowes Most Critical Reviews
Bought string weed whacker which did not work. Spent a lot of time on phone with no help. Told to take to outside...
Purchased an electric stove, was charged, never delivered
So many people on this page with almost the same exact story. Fridge dying with year or 2. Compressor. Sears not making...
Our online order is showing delivered. But....... it was never delivered to us. Lowes attitude is sorry, but we can't...
Sears and Lowes Latest Reviews
My washer started leaking water at the end of January this year and to date still hasn't been repaired even though 2 or...
Lowes wont respond to a damage claim
Worse treatment from an alleged American company
Discrimination against older custome...
I needed to speak to a person about my washing machine and I cannot talk to a person only a recording. I have called...
In February 2024, I received the measurements, a quote for tile then made my payment. Lowes delivered the wrong material...
There is absolutely no comparison at all.
If and when you are fortunate to speak with someone at Sears customer service, you will be speaking to someone in the Philippines with the sound of roosters in the background. I am done with Sears.
Product or Service Quality
There was a time when seers practiced "satisfaction guaranteed" with their craftsman products but those days are long gone. I no longer have faith in any of Sears products.
Lowes
Product or Service Quality
Bad compressors in 4K refrigerator. On my 3rd one in 3years from Sears.
Better service and available sales clerks on the floor. Store is very neat and stocked.
Some locations provide better service than others.
Product or Service Quality
Yo can find some different quality products that Home Depot don’t carry. Service is average but some store better than others.
I have something else to compare
Howard’s Supply is a big warehouse store and can be a choice to choose from.
Sear has the worst customer .They don’t stand by their product. Customer service does not know what they’re doing and they lie to you over and over that they are taking care of the issue.
And then they never do anything. They say they’re gonna call you back with a resolution and it never happens.I was a loyal customer to Sears for many years. would never recommend them to anyone ever!!!!!!!!
Product or Service Quality
Sear has junk and they don’t stand by their products. They will lie to you over and over.
They will never give you a resolution even if they promise too.
I have something else to compare
Lowes hands down is a better company with a better reputation and they back their product. would highly recommend.
How would you compare Sears vs Lowes?
Lowes Kitchen Cabinet Design and Installation
Product or Service Quality
Using Lowes designer, measuring tech and their installers, I paid for a kitchen remodel that did not compair to what I already had. Even after contacting Lowes Headquarter thinking that maybe to local store did not inform them of the problem with my kitchen remodel.
Lowes Headquarter refuse to even try and make this issue right.
I have something else to compare
THIS HAS BEEN AN HORIFIC EXPERIENCE WITH LOWES AND HAS ERRODED ALL OF MY FAITH IN YOUR COMPANY REGARDING CUSTOMER SATISFACTION. AGAIN I HAVE BEEN WITHOUT A SINK TO WASH DISHES OR ANYTHING ELSE OR COOK ANY FOOD SINCE MY KITCHEN TEAR DOWN 12 September 2022, THE ORIGINGAL INSTALLER WHEN HE REINSTALLED THE NEW LESS THAN A MONTH OLD DOUBLE WALL OVEN WAS INFORMED THAT THAT IT DID NOT HEAT OR COOK FOOD INFORMED ME RE REINSTALLED THE WAY IT CAME OUT AND WOULD HAVE NOTHING ELSE TO DO WITH IT.
SO I’M LEFT WASHING DISHES IN MY BATHROOM, PAYING TO EAT OUT, OR MAKE SANDWICHES. I HAD TO BUY A MICROWAVE OVEN JUST TO HEAT UP FOOD BECAUSE MY MICROWAVE OVEN WAS SITTING ON THE FLOOR BECAUSE OF THE WRONG SIZE CABINET.
good
Product or Service Quality
better
I have something else to compare
sears online is bad responding if you wants representative by phone but lowe’s on line stuff returns to the store
Lowe’s is okey
Product or Service Quality
Sears is a lot better, they do there job right