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Lowes

2.1
  • 40 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 4157 TOTAL REVIEWS
Rank
52 out of 445
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    36
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    02:00
  • ISSUES RESOLVED
    3%
Top Products and Services
2.6
310 reviews
2.3
247 reviews
2.5
229 reviews

Sears

1.9
  • 32 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5436 TOTAL REVIEWS
Rank
58 out of 445
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    130
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    06:10
  • ISSUES RESOLVED
    3%
Top Products and Services
2.2
469 reviews
2.1
383 reviews
2.1
289 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Lowes vs Sears?

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Anonymous
#1560530

Both of your company ain’t *** both are horrible to deal with but your company is worse so that how I feel and l will never buy *** from sears it about the company and money not the consumer.it like dealing with two evils both tell the consumer lie’s but what devil do you want to give your money to.

Anonymous
#1522919

I like Lowe’s way better. We have purchased appliances from Lowe’s with no problems.

They care about their customers. The only reason we purchased a fridge from sears was because of the sale at that time.

Anonymous
#1516021

Better ciustimer srvice

Anonymous
#1480217

Number 1 reason: Lowe's is only 2 miles MAX from my house while Sears is around 25 miles away. Number 2: Sales staff has always seemed to quickly give me attention when asked. Number 3: The sales staff had NEVER acted like my being there was annoying them like the recent experience at Sears in Anderson S.C.

Anonymous
#1479702

Lowe's always finds a way to make it right. Sears always finds a way to make it wrong.

Anonymous
#1186081

Lowe's is fabulous and we now buy all our appliances there. They have great customer service and excellent prices.

I would give Sears an F and Lowe's an A because there is no comparison. Shop at Lowe's and skip Sears forever.

Anonymous
to lablovingmom #1377294

I fully agree with you! Another big F to Sears.

My worse experience ever. They display one year old mattresses make you love it and never tell you "hey, this is not how this type of mattress is in real".

Instead, they force you to sleep on it completely for a month ignoring you telling them that what they delivered to you is not even close to what you tried in the store!!!! So, oh yes, a big deserved F to those cheaters!!!

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