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Lowes

2.1
?

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  • 40 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 4286 TOTAL REVIEWS
Rank
54 out of 462
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    41
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    02:41
  • ISSUES RESOLVED
    20%
Top Products and Services
2.5
416 reviews
2.3
290 reviews
2.2
280 reviews

Sears

1.9
?

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  • 33 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5572 TOTAL REVIEWS
Rank
60 out of 462
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    158
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    05:31
  • ISSUES RESOLVED
    15%
Top Products and Services
2.2
480 reviews
2.2
452 reviews
2
393 reviews

How do you compare Lowes vs Sears?

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Anonymous
#1588963

lowes is a lot better with sears i keep being charged interest evern though i pay before the due date i had a lowes card a long time ago the only complaint i had at the time was when anyone checked into my credit my charging limit went down that is the only thing i have i live lowes prices a lot better thean sears if i could have i would have gotton another lowes card but i was turned down for whatever reason i do a lot a shopping in lowes at times at one time my step son in law worked for lowes the only complaint like i said was that anytime anyone checkecd into my credit my credit limet went down and it looked like i overcharged that is the only reason i dont have a lowes card i would like to shop and have a lowes card but i cannot afford to have that paractice where anytime someone checked into my credit the limit i had whit lowes went down and looked like i overcharged but i had not sears is i think a con i pay the amount due before the due date and i am charged interest so the amount i am paying down goes down i had paid to 180 and then it went way down so no matter what i am not making any head way i pay early at times i paid more than requrired it was credited to the account then it went way down they said it is interest how can i be charged interest on a account that i paid early on i would much perfer to have a lowes card to a sears card with sears i could be paying it for years everytime i make the payment half going to interest i would not recommend a sears card to anyone like i said if i could i would prefer to have a lowes card their prices are better and at least in paying them it all went to paying the card off

Anonymous
#1560530

Both of your company ain’t *** both are horrible to deal with but your company is worse so that how I feel and l will never buy *** from sears it about the company and money not the consumer.it like dealing with two evils both tell the consumer lie’s but what devil do you want to give your money to.

Anonymous
#1522919

I like Lowe’s way better. We have purchased appliances from Lowe’s with no problems.

They care about their customers. The only reason we purchased a fridge from sears was because of the sale at that time.

Anonymous
#1516021

Better ciustimer srvice

Anonymous
#1480217

Number 1 reason: Lowe's is only 2 miles MAX from my house while Sears is around 25 miles away. Number 2: Sales staff has always seemed to quickly give me attention when asked. Number 3: The sales staff had NEVER acted like my being there was annoying them like the recent experience at Sears in Anderson S.C.

Anonymous
#1479702

Lowe's always finds a way to make it right. Sears always finds a way to make it wrong.

Anonymous
#1186081

Lowe's is fabulous and we now buy all our appliances there. They have great customer service and excellent prices.

I would give Sears an F and Lowe's an A because there is no comparison. Shop at Lowe's and skip Sears forever.

Anonymous
to lablovingmom #1377294

I fully agree with you! Another big F to Sears.

My worse experience ever. They display one year old mattresses make you love it and never tell you "hey, this is not how this type of mattress is in real".

Instead, they force you to sleep on it completely for a month ignoring you telling them that what they delivered to you is not even close to what you tried in the store!!!! So, oh yes, a big deserved F to those cheaters!!!

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