Start a new comparison
Delete

Lowes

Supermarkets and Malls
  • 22 ISSUES RESOLVED
  • 3325 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 10
  • Price 6
  • Friendliness of staff 6
  • Would rate zero stars if i could 5
  • Product was fine 4

Customers don't like

  • Customer service received30
  • Customer service24
  • Service11
  • Lack of response8
  • Lack of communication5
Delete

Sears

Supermarkets and Malls
  • 18 ISSUES RESOLVED
  • 4619 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 5
  • Convenience of online ordering 5

Customers don't like

  • Poor customer service72
  • Delivery experience27
  • Service17
  • Home delivery17
  • Whole process8
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
Anonymous
#1186081

Lowe's is fabulous and we now buy all our appliances there.They have great customer service and excellent prices.

I would give Sears an F and Lowe's an A because there is no comparison.Shop at Lowe's and skip Sears forever.

Anonymous
to lablovingmom #1377294

I fully agree with you!Another big F to Sears.

My worse experience ever. They display one year old mattresses make you love it and never tell you "hey, this is not how this type of mattress is in real".

Instead, they force you to sleep on it completely for a month ignoring you telling them that what they delivered to you is not even close to what you tried in the store!!!!So, oh yes, a big deserved F to those cheaters!!!