Start a new comparison
Delete

Lowes

Supermarkets and Malls
  • 22 ISSUES RESOLVED
  • 3230 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 10
  • Friendliness of staff 6
  • Price 6
  • Would rate zero stars if i could 5
  • Product was fine 4

Customers don't like

  • Customer service received28
  • Customer service23
  • Service11
  • Lack of response8
  • Lack of communication5
Delete

Sears

Supermarkets and Malls
  • 19 ISSUES RESOLVED
  • 4547 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service69
  • Delivery experience27
  • Home delivery17
  • Service17
  • Whole process8
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
Anonymous
#1186081

Lowe's is fabulous and we now buy all our appliances there.They have great customer service and excellent prices.

I would give Sears an F and Lowe's an A because there is no comparison.Shop at Lowe's and skip Sears forever.