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Lowes

Supermarkets and Malls
  • 11 ISSUES RESOLVED
  • 2867 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 7
  • Friendliness of staff 5
  • Price 4
  • Product was fine 4
  • Would rate zero stars if i could 3

Customers don't like

  • Customer service received45
  • Customer service30
  • Lack of response26
  • Service23
  • Unwilling to help10
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Sears

Supermarkets and Malls
  • 18 ISSUES RESOLVED
  • 4273 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 18
  • I will like it when they are out of business 9
  • Product 8
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service84
  • Service37
  • Customer service34
  • Delivery experience31
  • Poor product quality16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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lablovingmom
lablovingmom #1186081
Lowe's is fabulous and we now buy all our appliances there. They have great customer service and excellent prices. I would give Sears an F and Lowe's an A because there is no comparison. Shop at Lowe's and skip Sears forever.