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Sears Home Services

Household Services
  • 4 ISSUES RESOLVED
  • 1490 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Sales people were nice 6
  • Technician 5
  • Polite and friendly repairmen 5
  • Technician was friendly 4
  • Repairman 4

Customers don't like

  • Poor customer service39
  • Inability to repair10
  • Lack of customer service7
  • No one with athority6
  • Repair program5
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Lowes

Supermarkets and Malls
  • 36 ISSUES RESOLVED
  • 3987 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 10
  • Price 8
  • Would rate zero stars if i could 6
  • Location 6
  • Friendliness of staff 6

Customers don't like

  • Customer service91
  • Customer service received30
  • Service12
  • Lack of response10
  • How they have handled this situation7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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